Partner Management

HubSpot Partner Management: 7 Best Practices For Scaling

With the right set-up, HubSpot is an effective partner management tool. Here are seven best practices for scaling your HubSpot partner management program.

⚡ TL;DR

In 2025, HubSpot is more than a CRM — it’s a scalable platform for partner management when paired with a native PRM like Introw. This no-code solution empowers SaaS teams to onboard partners, register deals, and track engagement directly inside HubSpot, without requiring separate logins or siloed systems. This guide walks through 7 best practices — from automated onboarding and custom partner experiences to real-time dashboards and Slack-based collaboration — to help you run high-impact, CRM-native partner programs that scale.

Partner-led growth depends on empowering partners to work alongside direct sales to drive customer acquisition and revenue — and tight integration between your CRM and partner workflows is essential to get this right. 

This seamless integration creates a unified view of leads and opportunities, allowing both internal teams and partners to collaborate seamlessly and avoid duplicating their efforts. 

Furthermore, integrated systems enable accurate deal registration, attribution, and tracking, which is critical for partner incentives and performance insights.

With synced workflows, partners can register deals directly, co-sell with your team, and stay aligned through shared timelines and updates. 

Additionally, CRM integration enables automated notifications, streamlined onboarding, and enhanced forecasting (by including partner pipeline in revenue projections). 

The key benefits of tightly integrating your CRM and partner workflows?

Less friction, shorter sales cycles, and better partner trust. 

Ultimately, it allows you to scale your partner ecosystem efficiently while maintaining transparency, accountability, and data-driven decision-making — all of which are vital to a successful partner-led growth strategy.

This is why companies are increasingly shifting from standalone PRM portals to CRM-first experiences like Introw — which integrates with popular CRMs, including HubSpot —  to streamline their partner collaboration. 

This approach meets partners where they work and aligns them more closely with internal sales processes.

Ready to scale your partner management this year? 

⬇️ In this guide, we'll cover why HubSpot is a highly effective platform for partner management and take you through seven must-have best practices for scaling in 2025. 

Can You Manage Partners in HubSpot? (Spoiler: Yes — with the Right Setup)

HubSpot doesn't have native PRM, but it offers several features that can be useful for SaaS partner management projects. 

For example, the platform supports custom objects, labels, and workflows. 

All of these elements are super useful for companies running small partner management projects. 

The problem arises when you want to scale. 

Indeed, most partner programs will quickly outgrow manual tagging and disconnected forms. 

Once you get serious about your partner program, you need a PRM that is tailor-made for managing and scaling these schemes. 

At the same time, you don't want to silo your partner management efforts from your CRM — this would create data disconnects, limiting visibility into partner-driven deals and slowing collaboration. 

The solution?

Invest in tightly CRM-integrated PRM tools like Introw

This way, you fill the PRM gap natively inside HubSpot and give your partnerships the best possible chance of flourishing. 

Why HubSpot Is a Strong Foundation for Partner Management

Many SaaS teams already rely on HubSpot as their central source of truth for customers, deals, and marketing. 

But increasingly, partner managers are realizing HubSpot can also be a superb command center for their partner programs — as long as they configure the platform in the right way. 

Here's why HubSpot makes sense as a foundation for partner management in 2025:

  • Unified CRM: HubSpot consolidates marketing, sales, and service data — giving RevOps and partner teams shared visibility
  • Custom Properties & Objects: You can track partner types, partner-sourced deals, referrals, and more — without duct-taping separate systems
  • Automation: Workflows make it easy to route leads, assign reps, or trigger partner engagement emails
  • Integrations: Certified apps like Introw turn HubSpot into a fully featured PRM, removing the need for standalone portals or duplicate tracking
  • No-Code Setup: You can scale your partner ops without custom dev work or heavy training

In short, if HubSpot is already your CRM, there's no reason to manage your partner program outside of it. 

Instead, plug in a PRM like Introw, and you'll gain a partner-ready ecosystem inside your CRM — one that works for RevOps, Sales, and Partner Managers alike.

7 Must-Have HubSpot Partner Management Practices for 2025

Ready to scale your partner program with Hubspot? 

Here are seven vital HubSpot partner management practices you should be following for success in 2025. 

1. Automate Partner Onboarding with Forms + CRM Sync

This one will save you a lot of time! 

Did you know you can use Introw to push form data (e.g. "Become a Partner") directly into HubSpot?

First, connect Introw to HubSpot to enable seamless data synchronization. 

This integration allows form submissions, such as partner applications, to be pushed directly into HubSpot.

You can then use HubSpot's automation tools to trigger actions upon form submission. 

For instance, automatically create a contact or company record, assign tasks, or send follow-up emails.

2. Enable Easy Deal & Lead Registration (No HubSpot Login Needed)

Introw allows for off-portal collaboration, which makes life much easier for your partners. 

Indeed, your partners don't even need to log in to HubSpot in order to submit deals or register leads. 

Instead, they can submit deals via a form, Slack or email. 

The details are then auto-mapped to HubSpot, which acts as your single source of truth. 

3. Collaborate on Deals Inside HubSpot with CRM Cards

Using CRM cards from Introw, teams can collaborate on partner-sourced deals directly inside HubSpot. 

These embedded cards show deal details, partner info, and updates in real-time — without switching tools.

This means your partner's comments are automatically turned into CRM notes

Real-time sync keeps the deal's status, details, and updates aligned with your HubSpot pipeline, enabling smooth, in-CRM collaboration.

This streamlines communication, boosts visibility and keeps sales and partner teams aligned throughout the deal cycle.

4. Track Partner Performance in Real-Time

The success of your partner strategy hinges on data analysis. 

Tracking partner performance in real-time is crucial to help you identify top performers, spot bottlenecks, and optimize your partner strategy as deals progress. 

Indeed, without a sophisticated tracking and data analysis system, you're just guessing at what works and hoping you're right. 

But with the right tools in your arsenal, you unlock faster decision-making, more accurate forecasting, and effective incentives — driving accountability, growth, and stronger partner relationships across your ecosystem.

Fortunately, Introw and HubSpot work together to make real-time data analysis easy. 

Introw generates dashboards based on HubSpot data. 

Set up dashboards based on metrics that speak to your goals — for example, revenue, activity, pipeline, or deal data.

5. Engage Partners Off-Portal via Email & Slack

One of Introw's most partner-friendly features is that it allows you to engage your partners off-portal via email and Slack. 

This means partners don't need to log into their portal to communicate or collaborate with you. 

Instead, they receive real-time notifications, can comment on deals, and stay in the loop — all off-portal — making collaboration faster, easier, and more integrated into their daily workflows.

6. Customize Experiences by Partner Type

In 2025, personalization is crucial when it comes to engaging your partners. 

Deliver an irrelevant or jarring experience, and partners could lose trust in your offering and become more reluctant to recommend you. 

Introw supports dynamic views and objects in HubSpot, which allows you to customize partner experiences by type.

For example, you can tailor onboarding flows, forms, content, and deal stages for different partner types, like partner submitted referrals, a successful reseller channel, or MSPs.

Simply segment partners within HubSpot and Introw, then deliver relevant experiences and workflows that match their role, ensuring higher engagement and more effective collaboration across partner types.

7. Automate Commission Tracking & Payouts

Connect Introw with your HubSpot CRM to automate commission tracking and payouts. 

As deals close, Introw tracks which partner influenced each one, calculates commissions based on preset rules and logs the data. 

You can then use CRM triggers to automate payout workflows or give partners visibility over their commissions. 

This ensures accuracy, transparency, and timely rewards.

Why Introw Is the Best HubSpot PRM Integration for 2025

Introw stands out in 2025 as the ultimate PRM integration for HubSpot, delivering unmatched efficiency, partner experiences, and growth capabilities.

Here's why it's the best partner relationship management tool integration with HubSpot:

  • HubSpot Certified App: Introw is trusted and verified by HubSpot, ensuring a smooth, secure integration.
  • Personalized partner portals created in minutes: Launch clean, branded portals for each partner quickly — no technical setup required.
  • Keeps HubSpot as the single source of truth: All partner data, leads, and deal activity sync directly into HubSpot, eliminating the need to manage a separate PRM system.
  • No partner logins required: Partners can view, register, and collaborate on deals via shared links — no friction, forgotten passwords, or onboarding headaches.
  • Real-time deal + engagement sync: Instantly reflects partner-submitted leads and activity in HubSpot, giving your sales team live visibility.
  • GDPR-ready, ISO27001 and SOC2 certified: Designed with enterprise-level security and global compliance in mind.
  • Works across all HubSpot plans (Sales, Service, CRM): Fully compatible with the entire HubSpot suite, so you can support partner workflows wherever your teams operate.

🚀 Launch Your HubSpot Partner Portal in Minutes — Book a Demo!

Conclusion

If HubSpot is already your CRM, why not make it your partner system too?

With Introw, you can scale partner programs without silos, clunky portals, or extra logins.

Save RevOps time, align with Sales, and drive more revenue from your ecosystem.

✅ Ready to simplify partner management in HubSpot? Get a personalized demo

FAQs

Still curious? Here are some quick answers to help clear things up.

Contact us

Can HubSpot Be Used For Partner Management?

​Yes, HubSpot can be used for partner management through integrations with Partner Relationship Management (PRM) tools like Introw. While HubSpot doesn't offer a native PRM solution, its App Marketplace includes certified apps that enable businesses to manage partners, share content, and track engagement directly within the CRM. Introw, for instance, provides a seamless integration that allows companies to launch personalized partner portals, collaborate on deals, and manage partner activities without requiring partners to have a HubSpot account.

Does HubSpot Offer PRM Features?

HubSpot doesn't offer a native PRM solution, but it boasts several features that lend themselves to partner management, including custom objects, labels and workflows. The problem is that most partner programs outgrow manual tagging and disconnected forms, at which point it's worth scoping out dedicated PRM systems that integrate with Hubspot, like Introw. Introw is the best channel partner management tool to use with HubSpot, offering outstanding partner experiences, improved efficiency, and plenty of growth potential. It's super user-friendly, too.

What's The Best PRM Tool That Integrates With HubSpot?

​Several Partner Relationship Management tools integrate seamlessly for HubSpot partner management, each offering unique features to enhance partner collaboration and streamline workflows. The best PRM for your business will depend on your specific circumstances and goals, but Introw is an outstanding option for any company. This PRM platform enables the creation of personalized partner portals integrated with HubSpot. These portals seamlessly facilitate deal collaboration and partner engagement without requiring partners to access HubSpot directly.

How Does Introw Compare To Traditional PRMs?

Introw offers a modern PRM solution that integrates directly with your CRM, enabling the launch of a personalized partner portal in minutes. It lives inside your CRM, enabling real-time deal collaboration, updates, and notifications without switching platforms. In contrast, traditional PRMs often require syncing data between systems, which can lead to delays or discrepancies. Introw also emphasizes off-portal collaboration, allowing partners to engage without requiring separate logins, thereby streamlining partner engagement and accelerating revenue growth. This makes the PRM system fast to deploy, with a minimal learning curve. Traditional PRMs, on the other hand, can be complex to implement and manage, especially for lean partner teams. They often require logins and training, which can create friction for casual or less tech-savvy partners.

Can Partners Using Introw Submit Leads/Deals Without a HubSpot Account?

Yes, partners using Introw can submit leads and deals without needing a HubSpot account. Introw enables off-portal collaboration, allowing partners to register leads and deals without a HubSpot account. These submissions are automatically synced with your HubSpot CRM, ensuring seamless integration without requiring partners to log into HubSpot. ​

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Partner Management

Partner Enablement Guide 2025: Best Practices to Empower Your Partners

Adèle Coolens
Marketing & Partnerships
5 min. read
24 Jun 2025
⚡ TL;DR

Partner enablement is essential in 2025. If you provide partners with the proper knowledge, resources, and tools, they'll make more sales and drive more revenue . This guide explains what partner enablement is, why it's important, and how to build an effective partner enablement strategy for your SaaS company.

If you want your partnership program to succeed, you must build a strong partner enablement strategy. Doing so will ensure your channel partners have the knowledge, resources, and support they need to close deals.

But what is partner enablement? How is it different from partner onboarding? And most importantly, how do you build a partner enablement plan that scales?

We'll answer these questions (and many more) in this article to help you build a better partner sales process for your SaaS company. Let's get started!

What Is Partner Enablement?

Partner enablement is the act of enabling partners to sell on your behalf.

It's done by giving channel partners access to product details, marketing materials, and sales training to improve partner performance and ensure revenue growth.

Think about the sales enablement process you put your sales reps through. An effective partner enablement strategy is similar, but designed for external partners (like resellers, distributors, and affiliates) instead of internal teams.

It's important to note, partner enablement is different from partner onboarding

Partner enablement is an ongoing process. You must continually train and support your channel partners for them to be effective. Partner onboarding is a one-time event that introduces new partners to your company so they can start selling.

One more thing: There are different types of partner enablement.

There's product enablement, which teaches partners about the products and services you sell. There's marketing enablement, which teaches partners the best ways to promote your products and services. And there's sales enablement, which teaches partners specific sales techniques to close deals.

Successful partner enablement strategies include elements of all enablement types.

Why Partner Enablement Is Critical in 2025

Now that we know what partner enablement is, let's talk about why it's essential.

There are many reasons to invest in a channel partner enablement strategy. The most important ones are brand identity, customer satisfaction, and revenue growth.

  • Brand Identity: Your partners are brand ambassadors. If you don't enable them to market and sell your products effectively, they might misrepresent your brand. This could have a negative impact on your company's reputation.
  • Customer Satisfaction: Your partners interact with customers on your behalf. Effective partner training and sales resources - the things a strong partner enablement plan provides - will help your partners deliver better customer support that increases customer satisfaction and retention.
  • Revenue Growth: Your partners will sell more products and services when they're properly trained and supported. They'll retain existing customers for longer periods of time as well. These two things will lead to more revenue and success for your company - both now and in the future.

A large partner network isn't enough. You need to provide said partners with ongoing support if you want them to close deals and drive revenue. Fortunately, a proper channel partner program will enable partners to succeed.

Core Elements of a Scalable Partner Enablement Strategy

What does an effective, scalable partner enablement strategy look like? Let's dive into four core elements so you can build more successful partnerships in 2025:

1. Onboarding That Activates (Not Overwhelms)

As we alluded to, onboarding is a partner enablement best practice. 

The key is to welcome resellers, distributors, and affiliates into your partner ecosystem in a way that inspires them to take action - not overwhelms them. Progressive learning paths, tailored to specific partner types and available in your partner portal, let partners get up to speed at their own pace.

With Introw, building these onboarding flows is simple and requires zero code. And with our soon-to-launch LMS, you can go a step further by embedding short quizzes and enabling partner certification right in the portal. 

For many programs, certification is the final step - partners must complete it before they’re fully enabled and able to sell your solution. It’s a win-win: you know your partners are truly prepared, and they gain the confidence to succeed from day one.

2. Centralized, Always-On Content Access

Your partners should have 24/7 access to channel partner sales enablement content. This will help them learn about products or study sales techniques in their own time. 

If possible, co-brand all sales enablement content. Or better yet, work with each partner to create unique materials they can use to close deals.

When partners have exactly what they need to make sales, and customers trust said partners like they would your internal sales team, they'll generate more revenue.

We also suggest syncing content into partner workflows. That way your partners always have access to proper sales collateral. This is often the difference between a sale and a missed opportunity. Support your partners and they'll support you!

With Introw, your partners can always get the content they need via email or Slack. Off-portal access makes it incredibly easy to facilitate deals in real time. And with the Introw AI Agent, partners can interact with enablement materials and ask questions about your product or sales process - getting instant, AI-powered answers 24/7, right when they need them.

3. Real-Time Collaboration

The best partner enablement strategies account for co-selling workflows.

If you're unfamiliar with the term, co-selling is when two companies work together to position, promote, and sell complimentary solutions to the same target market.

Co-selling can be incredibly effective for SaaS companies - if it's done right. To make it work for your brand, design mutual action plans (MAPs) that outline responsibilities. Then give partners access to deal threads to track potential sales.

Also, asynchronous workflows are critical. Partners should be able to communicate with each other conveniently. This will reduce friction and increase sales.

Introw facilitates co-selling in multiple ways.

First, the platform lets you build structured co-sell motions and track them by CRM stage, partner type, and target account segment. Then, channel partners are easily onboarded and given off-portal access to the platform.

Once a partner is working on a deal, they can easily register it using simple forms in the partner portal. The deal is created automatically in your CRM and attributed to the right partner, so nothing slips through the cracks. From there, you can co-sell in real-time, collaborating on deals and moving faster together.

Finally, Introw provides you and your partners with shared dashboards to track partner enablement metrics like win rate, sales velocity, and total revenue.

4. Embedded Performance Insights

Last but not least, commit to tracking partner performance.

Which partners generate the most leads? Which close the most deals? Which drive the most revenue? Create scorecards for every partner and grade them regularly.

Why is this important? Because you can't improve what you don't measure.

When you know what your partners excel at, you can put them in positions to succeed. When you know what they struggle with, you can suggest training materials or sales techniques to increase success.

You're probably wondering, "Which metrics should I track?" We have a few ideas:

  • Activation Rate: The percentage of partners who reach a specific milestone in your partner onboarding process. Ideally, this number will be close to 100%.
  • Time-to-First-Deal: The time it takes a new partner to close their first deal. 
  • Content Engagement: The percentage of partners who use your sales collateral in the sales process. (Can also refer to the percentage of customers that consume sales content throughout the sales process.)
  • Partner-Sourced Revenue: The amount of revenue your partners generate for your company. Try to measure this on a partner-to-partner basis.

These metrics should be easily accessible in your partner relationship management (PRM) tool. And, if you use an app like Introw, automatically synced with your CRM.

Step-by-Step Framework to Launch a Partner Enablement Program

It doesn't matter if  your title is "partner sales manager," "partner development manager," or something else. You can use this simple, step-by-step partner enablement framework for your SaaS company. Here's how to do it:

Step 1: Define Your Partner Personas

Start by categorizing your partner types. Said types might include resellers, referral partners, managed service providers (MSPs), and tech alliances - or all of the above.

Every partner type has different needs, goals, and enablement touch points. By separating them, you'll be able to customize your onboarding flows, content, and metrics. The result? More prepared partners who drive more revenue.

For example, Introw users often build partner-type-specific experiences to boost sales. When this happens, their partners tend to close more deals in less time.

With other tools, this would be almost impossible. Our users would have to hire a team of developers to make it happen. Thanks to Intro's no-code flow builder, partner managers can quickly build individualized flows for every partner type.

Step 2: Align Enablement Goals With Revenue KPIs

If you judge partner success by "activity" you'll be disappointed in the outcome.

Your partner enablement strategy should map to specific pipeline, activation, and revenue goals. Think: time-to-first-deal, partner-sourced pipeline, or deal velocity.

  • Time-to-First-Deal: The time it takes a new partner to close their first deal
  • Partner-Sourced Pipeline: Leads and sales a partner generates for your brand
  • Deal Velocity: The speed at which a partner negotiates and finalizes a sale

Introw integrates seamlessly with Salesforce and HubSpot. As a result, the mutual action plans (MAPs) you create inside Introw, as well as the deal tracking tools you use to monitor partner performance, appear directly inside your CRM account. No manual data entry is needed, which saves time and reduces errors.

Step 3: Build an Always-On Enablement Hub

Next, create a centralized resource hub that partners can access at any time.

Your resource hub should include product details and training, sales playbooks and guides, deal registration links, and anything else your partners need to make sales.

This is important: Allow partners to view, download, and use resources without a login. The best partner enablement strategies meet partners where they work. Forcing them to remember another password creates unnecessary friction.

This is easy to do with Introw. Our platform standardizes off-portal access, which means users can speak, teach, and otherwise engage with their partners via email or Slack. These conversations are then synced to their CRM for future reference.

Step 4: Operationalize Key Workflows

Now you need to create and implement partner-oriented workflows.

What does this look like? It depends on your unique business and the objectives you want to achieve with your partner program. But here are a few ideas:

  • Automate lead and deal registration
  • Automatically send MAPs for timely review
  • Setup notifications to streamline co-selling activities
  • Receive notifications when partners contact your team

These things will help you and your partners stay aligned on goals. And because so much of it will be automated, the potential for human error is almost zero.

Take Introw, for example. Once you're set up with our platform, deal registrations, MAP approvals, and partner communication will happen natively inside your CRM, not in a disconnected portal. This will streamline your workflows and boost sales.

Step 5: Track Partner Engagement and Optimize

Remember, enablement doesn’t stop after onboarding.

Measure content engagement, response times, deal progression, and follow-up activity. Then use these insights to improve your materials and workflows.

Also, we suggest asking for partner feedback to learn what works and what doesn't. You can then use their advice to optimize processes and ensure mutual growth.

Introw simplifies performance tracking via built-in engagement metrics, Slack nudges, and CRM-linked reporting. In other words, Introw gives you the data you need, inside the platforms you already use. This makes it much easier to optimize partner enablement strategies and processes in real time.

Avoid These Partner Enablement Mistakes

We won't lie to you, implementing strong partner enablement tactics takes time and effort. But you can streamline the process by avoiding common mistakes.

  • Portal-Only Access: Partners should be able to access enablement content in multiple ways. Restricting them to a password-protected portal is not wise.
  • Generic Content: While you can't create custom content for every partner, you can tailor content to specific partner types. This is a realistic way to ensure partners have the knowledge and resources to close deals. 
  • Misalignment: Your partner enablement strategy should align with your SaaS company's overarching pipeline and revenue goals. Track metrics that support your objectives. Popular examples include time-to-first deal, partner-sourced revenue, and deal velocity.
  • No CRM Visibility: The data inside your partner portal, from simple conversations to deal registrations, should be visible in your CRM. That's why you should use a partner enablement tool with seamless integration options.

Final Thoughts: Partner Enablement Is a Revenue Lever, Not a “Nice to Have”

Partner enablement is essential in 2025 - and will continue to be for years to come.

If you support your partners via proper onboarding processes, relevant content, real-time collaboration, and consistent tracking, they'll drive more revenue.

Introw simplifies partner enablement. With our platform, you can build fresh experiences for every partner type, integrate with Salesforce or HubSpot to align on goals, create off-portal content hubs, and track essential metrics.

Sign up for a demo to see how Introw can improve your partner enablement efforts.

Partner Management

Partner Onboarding Checklist: Everything You Need to Get It Right

Géraldine Vander Stichele
Growth
5 min. read
18 Jun 2025
⚡ TL;DR

Partner onboarding is extremely important. Unfortunately, most SaaS companies fail to onboard partners effectively, which leads to poor relationships and subpar revenue numbers. The good news is, a channel partner onboarding checklist is all you need to improve your onboarding programs. In this article, we outline 10 steps to build a successful checklist for your SaaS brand.

Are you disappointed in your SaaS company's partner program?

You’re not alone. Most companies have confusing onboarding flows, scattered resources, and no clear path to a partner’s first deal. The result? Partners feel lost, engagement drops, and it takes far too long to see any real revenue from your partner program.

Good news: you can fix these problems with a channel partner onboarding process.

Keep reading to learn why B2B partner onboarding matters, how to onboard new partners successfully, and tools to dramatically improve partner performance.

Why B2B Partner Onboarding Matters More Than Ever

First impressions define relationships.

If a partner thinks your SaaS company is unorganized or unsupportive at the beginning of your partnership, they'll keep thinking it until the partnership ends.

An effective onboarding process will improve the partner journey from day one. How so? By ensuring each partner has the training, tools, and support they need.

Put simply, a strong onboarding process will increase partner engagement, boost deal velocity, and reduce churn—all of which will lead to higher revenue numbers.

A 10-Step Channel Partner Onboarding Checklist for 2025

How do you build a partner onboarding program that works?

While we can't make guarantees, the 10-step partner onboarding template below will give the best chance to succeed in this area. Let's dive in…

Step 1: Define Partner Types and Journeys

Every partner is different. This is especially true in regard to partner types.

Referral partners are not the same as reseller partners, who are not the same as tech partners. Each has different goals, and thus, needs different onboarding workflows.

Before you do anything else, understand the partner types your SaaS company works with. Then map out an effective, repeatable journey for each.

Tools like Introw make this easy. Our platform has a no-code flow builder that will help you quickly customize onboarding workflows based on partner types. Just as important, Introw includes automation features to streamline engagement.

Step 2: Share Clear Role Expectations & GTM Alignment

What do you want your partners to actually do?

Should they generate leads for your company's sales team? Should they work with your sales reps to walk prospects through the entire sales process? Should they sell independently via affiliate links? There are plenty of options.

Once you define partner roles, set timelines and key milestones. This will help you monitor partner progress and evaluate partner performance in an objective way.

Note: you don't have to set roles, timelines, and milestones for individual partners in your partner program. Instead, aim to define these things for each partner type.

Step 3: Provide Fast, Flexible Training Access

The best partner onboarding programs include effective training materials.

This begs the question, "What does effective partner training look like?" Simple: effective partner training is bite-sized, asynchronous, and easily trackable. 

  • Bite-Sized: Your partners don't have time for manuals or lengthy videos. Your training materials need to deliver quality information fast.
  • Asynchronous: Your partners have busy schedules. Asking them to attend training at specific times is unrealistic. Your training materials should be asynchronous so partners can consume content when they have time.
  • Trackable: Your partners are easily distracted. Your training materials should be trackable. That way you always know where they are in the training process and can keep them on track. This will ensure mutual success.

You might be wondering, "How do I deliver all these training materials?" There are multiple ways, but tools like Introw allow you to store and deliver content at scale. You can also invest in a full-fledged learning management system (LMS) if needed.

One more thing: Avoid gated content at all costs. Your partners aren't leads. Asking them for contact details in exchange for content will only lead to frustration.

Step 4: Set Up Deal Registration and Lead Sharing

Your partners are trained and ready to make sales. Now what?

Now you need to set up deal registration and lead sharing processes. If you don't, your partners won't be able to fill your pipeline with prospects or generate sales.

Every partner that goes through your SaaS company's onboarding process should know exactly how to submit leads, register deals, and receive feedback quickly.

With Introw, users can connect deal registration procedures directly with their Salesforce or HubSpot accounts, which will then provide them with real-time alerts. Introw is also equipped with AI to handle conflict resolution quickly and effectively.

Step 5: Assign Internal Partner Owners

Quick suggestion: take partner relationship management seriously.

How does this apply to the partner onboarding process? Ensure partners have clear points of contact within your SaaS company. Someone they can easily reach out to for advice, product information, and the occasional bit of encouragement

This will lead to better outcomes. Your partners will get the data they need to close deals. And your company will benefit from the revenue said partners generate.

Step 6: Establish Communication Channels

How will you communicate with your partners?

You could handle all partner questions via email. Or create a dedicated Slack channel to share updates. Or invest in some kind of company intranet tool.

As long as your chosen channel is easy for partners and channel managers to use - and allows for asynchronous communication—you should be good to go.

Introw was built with effective communication in mind. Our platform integrates with Slack and replies are auto-synced with Salesforce or HubSpot - no login required.

Step 7: Share Enablement Content

Make sure every partner has access to enablement content within their dedicated partner portal. We're talking about product docs, pitch decks, and case studies.

These materials will help your partners educate customers, make sales, and drive revenue for your SaaS company. As such, they're essential to partner performance.

In an ideal world, your enablement content will be tailored to specific use cases, regions, and/or products. This will make it easier for partners to use the right materials at the right times. The result? Greater business growth. Win!

Step 8: Introduce Mutual Action Plans (MAPs)

We asked you to consider goals and timelines in "Step 2" of this partner onboarding checklist. Now it's time to pursue those goals via mutual action plans.

A mutual action plan, sometimes referred to as a MAP, is a document that describes how you and your partners will achieve specific objectives in a systematic way.

Work with partners to determine goals, steps to accomplish them, and expected timelines. That way you're all on the same page and can pursue objectives together.

Introw users can access MAPS directly inside their Salesforce or HubSpot accounts, which ensures visibility for all parties and promotes strong collaboration.

Step 9: Track Activation & Engagement Metrics

You have to track metrics to build an effective partner onboarding program. The question is, which metrics should you track. Here are the most important ones:

  • Content Engagement: Has the partner completed the necessary training courses? Have they viewed your enablement content? Top performing partners know these things lead to more sales and success.
  • Deal Registration: How many deals has the partner registered? At the end of the day, partner success is determined by revenue generated. The more each partner drives, the better—for them and your SaaS company.
  • Co-Selling Behavior: Are your partners open to co-selling opportunities? Co-selling is a proven way to close deals at a consistent clip. The best partners take advantage to hit their sales targets on a regular basis.

Also worth mentioning, logins do NOT equal success.

You want partners to consume training programs, engage with your enablement content, and register new deals. Simply logging in to your partner portal doesn't drive revenue. As such, the metric doesn't signal a successful partner.

Step 10: Schedule Checkins and Optimize

Finally, schedule ongoing meetings with every partner.

These regular checkins will give you the chance to evaluate partner pipeline, assess partner progress toward goals, and educate partners to ensure future success.

We suggest 30, 60, and 90 day checkins with new partners. That way you can address questions, offer advice, and otherwise make sure your partners have a solid foundation. After 90 days, schedule quarterly business reviews (QBRs) instead.

You should consider incentive programs as well. This will encourage partners to work harder, which will only help to improve your partner program.

The Tech Stack You Need to Automate and Scale Partner Onboarding

As you might expect, the right tech stack can make all the difference when building a strong partner onboarding process. But which platform should you choose for your SaaS company? Look for a tech stack that offers:

  • A CRM-Native Setup: Make sure your tech stack connects seamlessly to your CRM. That way you don't have to manually transfer data between systems.
  • Off-Portal Collaboration: Make sure your platform allows you to interact with partners outside of the portal. This will reduce frustration for partners.
  • No-Code Workflows: Make sure your tool is no-code. That way your team can build new partner workflows in a flash, even if they can't write code.
  • Partner Engagement Tracking: Make sure your tech stack allows you to track partner engagement metrics. This will help you evaluate and optimize performance.
  • Modular Partner Flows: Make sure your platform lets you easily customize partner workflows. That way you can tailor each one to a different partner type.

Introw was purpose-built for partner onboarding in 2025.

Our platform integrates perfectly with Salesforce and HubSpot, allows for off-portal collaboration, and includes important partner engagement metrics.

It's also no-code, so you can design custom workflows for every partner type. And you can do it in minutes, even if you've never coded before.

Sign up for a free demo today to see if Introw is right for your SaaS company.

Final Thoughts: Your Onboarding Checklist = Your Partner’s Launchpad

An effective channel partner onboarding process is essential in 2025.

Without one, your partners won't have the information and support they need to generate leads and close deals. This is why so many partner programs fail.

After reading this article, you know exactly how to build an effective partner onboarding process. Just as important, you know what to look for in a partner onboarding tool. Combined, this knowledge will help you grow profits via partners.

Partner Management

9 Powerful Kiflo Alternatives for Scaling SaaS Partner Programs in 2025

Adèle Coolens
Marketing & Partnerships
5 min. read
11 Jun 2025
⚡ TL;DR

Kiflo PRM isn't right for every SaaS company. In fact, many choose alternative platforms that include CRM-native integrations, better forecasting and reporting capabilities, and improved user experience features. But which alternative should you choose? Each of the nine PRMs in this article will help you to build better partner programs in 2025.

Kiflo is a popular partner relationship management (PRM) tool. But if you're reading this article, you've probably realized it's not the best option for every SaaS team.

This is especially true for scaling startups with growing partner programs.

Sure, Kiflo is easy to use, has valuable features, and is reasonably priced. But it does NOT include important RevOps features or allow users to create off-portal user experiences. It's not CRM-native either. These limitations make it a subpar option for scaling SaaS businesses.

Not to fear! In this article, we analyze nine Kiflo alternatives to help you choose the right PRM for your SaaS and grow partnership revenue ASAP. Let's dive in…

Why SaaS Teams Look for a Kiflo Alternative

Interested in a Kiflo alternative?

It's probably because Kiflo doesn't offer CRM-native integrations, has limited forecasting and reporting capabilities, and/or lacks important user experience features.

Let's explore each of these limitations in greater detail:

No Native Native CRM Integrations

Kiflo doesn't integrate directly with CRM platforms like Salesforce and HubSpot.

To make these connections happen, users have to invest in a tool like Zapier. But this solution falls short, as it often causes duplicated work and fragmented data, while preventing deal sync. 

Not to mention, it costs more money to implement and creates an extra level of complexity. As such, scaling SaaS brands should choose a PRM with native CRM integrations.

No Customizable Partner Portal

Kiflo doesn’t let you fully customize the partner portal experience. As your program grows, you’ll need to tailor onboarding, branding, and workflows to fit different partner types and tiers. 

With Kiflo’s one-size-fits-all approach, you can’t create a unique experience for your resellers, referral partners, or MSPs — which means less engagement and more friction for your partners.

No Off-Portal Collaboration

Kiflo requires partners to log in to the portal for every interaction - whether it’s registering a deal, accessing resources, or providing updates. 

There’s no support for frictionless, off-portal collaboration (like replying via email or Slack with automatic sync to your CRM). This creates extra steps, slows down partner engagement, and can result in missed updates or delayed deals. 

9 Best Kiflo Alternatives in 2025

Kiflo helped you build a new partner program.

Now that said program is up and running, you want to enhance productivity, facilitate seamless collaboration, and drive more sales. You know you need a new PRM to achieve these things.

Which PRM should you choose? One of the nine Kiflo alternatives below will fit the bill:

1. Introw — Best CRM-Native PRM for SaaS Teams

Introw is one of the few PRMs that was built with CRM integration in mind.

It connects seamlessly to Salesforce and HubSpot and allows SaaS companies to collaborate off-portal. Just as important, the platform is no-code, so integrations and other features can be set up in minutes.

In addition, Introw helps simplify partner onboarding and deal flows, automates engagement tracking for hundreds of partners at once, and powers co-selling - all directly inside your CRM.

Key Features:

  • CRM-first, so all data stays inside your CRM
  • Real-time deal registration, forecasting, and MAPs
  • Slack and email sync for timely notifications and reminders
  • Modular workflows for referral, co-sell, and reseller partners
  • No-code setup, so anyone can customize their PRM software

Request a demo to see if Introw is right for your SaaS brand!

2. PartnerStack — Best PRM for Growing Affiliate Sales

PartnerStack connects users to affiliates, resellers, and referral partners through a user-friendly interface. This simplifies the management process and leads to more sales.

The tool also includes advanced features and automation capabilities that can be used to improve marketing efforts and better recruit new partners.

Unfortunately, PartnerStack has limited CRM visibility, which creates friction for users.

Key Features:

  • Recruit new partners
  • Train partners effectively
  • Track every partner sourced lead
  • Issue partner commissions automatically

3. Partnero — Best for Influencer-Focused Growth Strategies

Partnero was specifically designed to help companies create affiliate and referral programs.

It enables users to track links and coupon codes, offer goal-based rewards, and use sophisticated commission structures. It also integrates seamlessly with popular tools.

It should be noted, however, Partnero was not designed for co-sell SaaS motions. If that's an important aspect of your company's sales approach, consider a different Kiflo alternative.

Key Features:

  • Create affiliate, loyalty, and email newsletter referral programs
  • Offer a variety of dynamic rewards and keep partners engaged
  • Track partner performance and make data-driven decisions
  • Integrate with popular tools like PayPal and WooCommerce

4. Channelscaler — Best for Large Enterprises

Channelscaler is the combination of two leading PRM tools: Allbound and Channel Mechanics. Together, the two tools create a capable solution for large companies.

Use Channelscaler to create partner portals, host content libraries, train new partners, offer a variety of incentives, close and track sales, integrate with other apps, and more.

As you can see, Channelscaler has a lot to offer, but you'll pay to use it. The platform is more expensive than other solutions. Sadly, you'll also have to deal with a rigid user experience.

Key Features:

  • Build and manage a content library
  • Develop learning tracks and certifications
  • Manage market development funds (MDF)
  • Easily distribute leads and register new deals
  • Access detailed channel insights and reports

5. Tolt — Best for New Affiliate Programs

Tolt is all about affiliate marketing for SaaS companies.

After registration, customers can use Tolt to create branded portals for their affiliates, analyze important metrics related to their affiliate programs, and streamline affiliate payments.

While Tolt is a strong option for new affiliate programs, it lacks advanced PRM features. For example, Tolt doesn't offer deal registration tools. Its forecasting features are also weak.

Key Features:

  • Easy setup
  • Quick affiliate onboarding
  • Intuitive interface and reporting tools
  • Integrations with multiple payment apps

6. Impartner — Best for Global Organizations

Impartner is an extremely robust platform for global enterprises.

Does that sound like your company? Then you'll likely enjoy Impartner's many features, from personalized partner onboarding to advanced performance tracking and incentive management.

Just know that these features are often difficult to implement. If you're looking for an intuitive, user-friendly solution to manage your partner program, look elsewhere.

Key Features:

  • Personalized partner onboarding
  • Partner training and certification
  • Advanced performance tracking
  • Incentives and rewards management
  • Integrations with other top tools

7. Impact.com — Best for Influencer-Focused Growth Strategies

Impact.com was made to accelerate growth via affiliates, social media influencers, media publishers, and pretty much every other partner type. (Though, it really shines with influencers.)

Use the platform to recruit partners, encourage engagement, track performance, automate payouts, and optimize results. In other words, manage partnerships through the entire lifecycle.

Impact.com is a strong PRM software, but it wasn't built specifically for SaaS brands. Software companies that want to drive results via partnerships might want a more tailor-made tool.

Key Features:

  • Discover and recruit potential partners
  • Track partner engagement and performance
  • Create contracts and pay partners automatically
  • Optimize partner programs based on in-depth analytics

8. Rewardful — Best for Small, Bootstrapped Teams

Rewardful offers "All-in-One Affiliate Management Software for SaaS".

Once users are set up with the platform, they can build custom affiliate portals, set different commission structures for different partners, track and settle payments, and more.

While not as fully featured as other PRMs, Rewardful is easy to use and affordable, which makes it a solid option for small, bootstrapped teams in the SaaS space.

Key Features:

  • Build a user-friendly portal for affiliates
  • Track performance via links or coupon codes
  • Set up mass affiliate payouts through PayPal or Wise
  • Build no-code integrations with Stripe, Paddle, and more

9. Partnerize — Best for Enterprise Direct to Consumer Sales

Finally, Partnerize connects brands with retailers, influencers, affiliate marketers, and more. The goal? To build complete partner programs that increase sales and drive revenue.

Partnerize gives users the ability to find potential partners, collaborate with them on sales, track their performance with real-time analytics, and send commission payments at scale.

Partnerize can be used by any SaaS company with the means to pay for it. But it's best suited to large organizations that focus on ecommerce and/or direct to consumer sales strategies.

Key Features:

  • Tap into Partnerize's database of 1M+ potential partners
  • Analyze metrics to see which partner strategies work best
  • Build custom commission structures based on desired outcomes
  • Issue prompt payments to partners in their preferred currencies
  • Integrate with top commerce, content, and influencer solutions

How to Choose the Right Kiflo Alternative

We know what you're thinking, "All of the PRMs above sound great! How do I choose the best Kiflo alternative for my company?" We're glad you asked. Here are three suggestions:

Prioritize CRM Compatibility

A PRM will not replace your CRM. The tools should work together to boost revenue for your company. Look for Kiflo alternatives that prioritize CRM compatibility and connect to the CRM you already use. This will help you avoid information silos and make more sales.

Focus on Channel Revenue, Not Just Signups

Partner signups are great - but only if they produce revenue. Choose a Kiflo alternative that will support your company's specific partner journey, from onboarding to closed deals. Doing so will help you create better partner experiences that lead to more sales, revenue, and success.

Evaluate UX for Partners

Speaking of partner experiences, the best Kiflo alternatives support off-portal collaboration, so partners can close deals without logging in to a PRM. They also offer real-time visibility, so partners always know how many sales they've made and how much money they'll earn within a given time period. These things may sound simple, but they keep partners engaged. And engaged partners drive more revenue. As such, they're essential to a strong partner program.

Introw: The Best Partner Relationship Management Tool for SaaS Companies in 2025

There are plenty of good PRMs on the market. But Introw leads the pack because it's CRM-native, built for RevOps alignment, and helps users to create better partner experiences.

Put simply, Introw integrates directly with powerful CRMs like HubSpot and Salesforce, which means partners can use CRM data to increase sales. Just as important, the sales partners make via Introw portals are automatically logged in your CRM - no more manual data entry!

Introw also allows users to work off-portal, supports asynchronous workflows via Slack and/or email, enables modular and scalable partner flows, and includes real-time forecasting.

Plus, Introw offers transparent pricing that almost every scaling SaaS company can afford. Request a demo of Introw today to see if it's right for your company's partnership program.