Whitepaper

Partnership Management

5 partner playbooks: How to run your partner program from Claude & Slack

The portal was never the problem. The login was.

Partners skip the extra password and the fifteen-field form. So deals go unregistered, onboarding stalls, and your partner team spends the week chasing partners and pulling data together instead of building relationships.

These five playbooks are written for that team. Each one takes a job you do every week, from recruiting partners to running QBRs, and shows how to run it from Claude and Slack. Your team works in ChatGPT, Gemini or Microsoft Teams? Introw connects there too. Your partners simply reply where they already are: a shared Slack or Teams channel, or WhatsApp.

The agent handles the data-heavy, repetitive steps. You keep the decisions and the relationships.

The five playbooks

Every playbook lists its steps and shows who owns each one: the agent, you, or your partner.

  1. Finding new partners: Profile your best partners from your own win data, score a new market against that profile, find the firms and contacts, and draft the outreach sequence. You approve it and make the call.
  2. Onboarding and activating: See where every partner is in their journey, who went quiet and why. Nudge them with a comment and a task that reach them in Slack, Teams or email. Nine partners with the same blocker get one message, not nine.
  3. Deal registration: Partners register deals in a sentence. The agent completes your real form, checks for channel conflict against the CRM and approves routine deals automatically. Anything above your threshold comes to you, with the reason.
  4. Business reviews: The QBR pack builds itself, with risks at the top. After the meeting, one prompt turns the recording into deal comments, owned tasks and updated goals.
  5. Insights: Ask about your partner performance in plain language. Find the concentration risk behind a healthy number, or the partner who should have been promoted a tier ago, and act on it.

What changes, on documented figures

  • Registering a deal: from 8 to 15 minutes in a portal form to under 90 seconds
  • Preparing a QBR: from 2 to 4 hours of assembly to about 10 seconds, plus 15 minutes of your editing
  • Time to a partner's first deal: from 6 to 12 months to 5 days.

Inside the guide

  1. Five playbooks, each with its prompts, skills and documented impact
  2. Setup in about ten minutes across Claude, ChatGPT, Slack and Teams
  3. How to turn a one-off run into a reusable, scheduled skill
  4. Security answers for your IT team
  5. Which playbook to start with, and the order for the rest
  6. The full library of 33 skills for vendors and partners

Start with one playbook

You don't need to change your whole program this week. Pick the job that takes up most of your week, copy the prompt and run it on your own partners. Setup takes about two minutes and you can try it for free on the free plan.

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FAQ's

Still curious? Here are some quick answers to help clear things up

Which playbook should I start with?

Deal registration. It's closest to revenue, your partners notice it on day one, and it produces the data the other playbooks run on. Then add activation, insights and business reviews. Leave recruitment for last, once your program is worth joining.

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When should I use Claude and when should I use Slack?

Use Claude for work that needs reasoning, like a QBR pack, a program review or a recruitment brief. Use Slack for quick answers and for anything your partners take part in, like deal registration. Both write to the same CRM.

Do I need to build anything to run the playbooks?

No. In Claude, go to Settings, then Connectors, search for Introw and sign in with your Introw login. There's no API key and nothing to configure. Then copy a prompt from the guide and run it.

What's the difference between a prompt and a skill?

A prompt runs once. A skill is your process written down once, so you can run it for any partner or on a schedule. The easiest way to get one: run a playbook, then ask Claude to turn that run into a skill. The guide includes all 33 published skills to start from.

Do the playbooks work in ChatGPT, Gemini or Microsoft Teams?

Yes. Claude, ChatGPT, Gemini, Slack and Teams are included on every Introw plan, including the free plan.

See AI-Native PRM in Action

Book a demo with one of our partner program experts, or explore Introw on your own time.