Blog
Factorial Launches Game-Changing Partner Portal Powered by Introw
We're thrilled to welcome Factorial as an Introw customer!
Factorial is one of the fastest-growing tech companies in the world, helping SMBs simplify people and business management, so they can focus on what really matters. Their global partner network plays a key role in expanding their reach and delivering top-notch business solutions across industries. Over 50 partnership managers worldwide will leverage the power of Introw.

The Challenge: Managing a hyper-scaling Partner Network
With the rapid growth of Factorial’s partner ecosystem, including resellers, referral partners, and system integrators, they faced challenges in maintaining seamless communication, tracking deal progress, and ensuring an efficient and consistent engagement with all partners. Traditional methods were becoming inefficient and unscalable, limiting their ability to maximize the potential business outcome of these partnerships.

The Solution: Partner collaboration on autopilot powered by Introw
Introw offered a comprehensive PRM tailored to Factorial’s needs:
- Rapid Deployment: We were able to launch a customized partner portal in minutes, eliminating the lengthy setup times associated with traditional PRM systems.

- Seamless CRM Integration: Introw's native integration with our HubSpot, ensures that all partner interactions and deal registrations are synchronized, maintaining a single source of truth. Clara Arnaud, Partner Revenue Operations at Factorial adds: “Great user experience, amazing support and flawless HubSpot integration”,
- Automated Deal and Lead Management: Partners can easily register deals and leads through the portal, with automated tracking and attribution, streamlining the sales process.
- Enhanced Partner Engagement: Features like automated updates, announcements, and content sharing keep our partners informed and engaged without the need for constant manual communication & updates (data below is dummy data). “Introw takes our partner experience to the next level. Putting partner engagement on autopilot, says Sergi Mollins, Head of Partnerships at Factorial.

The Impact: Strengthened Partnerships and Increased Efficiency
Since implementing Introw, we've observed:
- Improved Partner Satisfaction: Partners appreciate the ease of accessing resources, having live and clear data visibility, registering deals, and receiving timely updates, leading to stronger relationships.
- Increased Operational Efficiency: Our internal teams spend less time on admin tasks, allowing them to focus on strategic initiatives and partner development.
- Enhanced Revenue Tracking: With real-time insights into partner-driven deals, we can better forecast and strategize for growth.

Join the Factorial partner program
Joining Factorial's Partner Program means teaming up with one of the fastest-growing tech companies in the world, trusted by thousands of SMBs across 65+ countries. As a partner, you’ll gain access to exclusive resources, co-marketing opportunities, and a powerful suite of Products designed to help clients digitize and optimize their business and people operations. Whether you're a consultant, agency, or tech provider, partnering with Factorial enables you to deliver more value, grow your revenue, and make a real impact in the future of work. Read more.
Conclusion
Implementing Introw has been a transformative step in optimizing Factorial’s partner management processes. By providing a centralized, efficient, and user-friendly platform, we've enhanced collaboration with our partners, leading to mutual growth and success.
What is PRM? Guide to Choosing Your Next PRM in 2025
Managing partner relationships shouldn’t feel overwhelming, but without the right system, it often does. If your company sells through channel partners, resellers, affiliates, or integration partners, you know the challenge of keeping everyone aligned. Deals get lost in emails, marketing materials go unused, and partner engagement drops when there’s no clear structure in place.
That’s where Partner Relationship Management (PRM) software comes in — giving businesses the tools to streamline business processes, improve partner collaboration, and drive more revenue.
But with so many options available, how do you choose the right PRM platform for your needs? This guide breaks it all down, helping you find the best PRM solution to scale your partner programs, keep partners engaged, and ultimately grow your indirect sales channels.
What is PRM (Partner Relationship Management)?
Partnerships are at the core of many successful businesses, but managing those relationships efficiently is another story. What is PRM? Simply put, Partner Relationship Management (PRM) is a software designed to help businesses streamline partner collaboration, boost partner engagement, and maximize the potential of channel partners.
If your business relies on partners — whether resellers, affiliates, integration partners, or distributors — you’ve probably hit a point where managing them with spreadsheets, email threads, or a patchwork of tools just isn’t cutting it anymore. That’s where PRM software comes in.
A PRM system helps you organize, automate, and optimize everything related to partner relationships. It’s like a customer relationship management (CRM) platform, but built for partnerships instead of direct customer sales. With a PRM, you can onboard partners, share marketing materials, track performance, manage deal registration, and keep partners engaged — all in one place.
How PRM Differs from CRM
Many businesses assume that a CRM software can handle their partner relationships the same way it manages customer relationships. But while a CRM platform is built for direct sales teams to track leads and customer interactions, a PRM solution is designed for indirect sales channels and partner programs. Customer relationship management focuses on enhancing customer satisfaction, loyalty, and retention by managing customer interactions and data, whereas PRM is tailored for managing partner relationships and indirect sales channels.
A PRM helps you:
- Manage multiple partner programs — Whether working with reseller partners, independent software vendors, or solution providers, a PRM ensures smooth coordination.
- Automate partner onboarding — Ensuring new partners have access to the necessary resources to succeed.
- Streamline business processes — Reducing manual data entry while improving visibility into partner activities.
- Enable deal registration — Ensuring partner sales and lead management are well-documented and tracked separately from direct sales.
Why Do You Need a PRM?
The benefits of partner sales and a strong partner relationship management system go beyond just having more hands on deck. A well-managed PRM solution leads to better business processes, increased customer satisfaction, and ultimately, more revenue.
Companies working with channel partners, resellers, or affiliates know that partnerships can be a massive revenue driver — but only if they’re well-managed. Without a PRM platform, things can get messy:
- Tracking leads and deals? Scattered across emails, Slack, and random spreadsheets.
- Marketing materials? Lost in email threads or outdated PDFs.
- Onboarding new partners? Inconsistent and frustrating.
- Measuring partner performance? Nearly impossible without accurate sales analytics.
A PRM system eliminates these headaches by providing a central hub to manage partner relationships, keep partners informed, and streamline business processes — leading to higher revenue growth and less manual data entry.
💡 Did you know? Partner-led deals tend to be 32% bigger and have a 2.8X higher win rate than deals closed by a direct sales team alone.
How to Choose the Right PRM for Your Business
Choosing the right PRM software isn’t just about getting the latest technology — it’s about finding the right PRM platform that aligns with your business goals, partner recruitment strategies, and revenue growth objectives.
Not all PRMs are created equal. Some are clunky and take months to implement, while modern PRMs (like Introw) can be up and running in minutes. Here’s how to find the best PRM solution for your business.
1. Key Features to Look for in a PRM System
A great PRM platform should help you manage partner relationships without adding extra headaches. Here are the key features to look for:
- Partner Onboarding & Training – Get new partners set up quickly with structured onboarding processes and the right business tools.
- Deal Registration & Lead Management – Ensure channel partners can submit leads easily, reducing channel conflict.
- Performance Tracking & Metrics – Keep tabs on sales performance, revenue targets, and partner engagement. Monitoring partners' performance through business intelligence-based dashboards can help analyze partner activities and optimize strategies, fostering better collaboration and driving revenue growth.
- Content & Marketing Material Management – Ensure partners always have access to brand guidelines, marketing materials, and incentive programs.
- Seamless CRM Integration – A PRM platform should sync with your CRM systems like Salesforce or HubSpot.
- Communication & Collaboration Tools – Features like Slack notifications, automated emails, and portal updates ensure partners stay engaged.
💡 Bonus: Look for PRM systems that integrate with tools like Crossbeam, Slack, and Zapier for better automation.
2. Involving the Right Stakeholders in Partner Onboarding
Before investing in a PRM system, make sure you involve the right people in your organization:
- Sales & Channel Managers – They need full visibility into partner sales, lead management, and pipeline performance.
- Marketing Teams – They’re responsible for partner engagement strategies, marketing collateral, and sales enablement materials.
- RevOps & CRM Admins – They ensure seamless CRM integration with business processes.
- Your Partners – Ask your external partners what they actually need to be successful.
3. Prioritizing Time-to-Value for Partner Performance
Some PRM solutions take 4-6 months to fully implement — leading to unnecessary delays and revenue loss. Long setup times also mean higher development costs, lost sales opportunities, and increased frustration for channel managers and partners who are left waiting. Modern PRMs (like Introw) can be deployed in minutes, ensuring you see results faster and allowing partner programs to start contributing to revenue growth almost immediately.
💡 Every day without a PRM is a missed opportunity to drive more revenue.
4. Choosing a CRM-First PRM Platform
Most businesses already rely on a CRM system to track customer and partner activities. The best PRM systems don’t replace your CRM — they enhance it. Look for:
- 2-Way CRM Sync – So customer relationships and partner sales data are always accurate.
- Lead & Deal Syncing – So partners don’t have to manually enter sales opportunities.
- Support Ticket & Collaboration Features – PRMs should go beyond just deal registration.
- Built-In Analytics – Get instant insights into partner performance and sales metrics.
Why Introw is the Best PRM in 2025

If you’re looking for a PRM solution that’s fast, easy, and actually built for modern partner relationships, Introw is a top choice. Here’s why:
- Fast Deployment – No need to wait months to get started.
- CRM-First Integration – Works seamlessly with your CRM platform.
- Designed for Engagement – Helps keep partners informed and active.
- Proven Track Record – Companies using Introw see higher partner adoption and sales growth.
Final Thoughts
A strong PRM platform isn’t just about ticking feature boxes — it’s about partner success, revenue growth, and streamlining business processes.
If you’re ready to scale your partner programs, drive more revenue, and improve partner engagement, investing in the right PRM system is a no-brainer.
Want to see how Introw can transform your partner programs? Request a demo or try it for free today!
FAQs about Choosing PRM
1. What is PRM, and how is it different from a CRM?
PRM (Partner Relationship Management) is software designed to help businesses manage partner programs, track partner sales, and optimize collaboration with channel partners, resellers, and affiliates. Unlike CRM software, which focuses on direct sales teams and customer relationships, a PRM system is built to support indirect sales channels by providing features like partner onboarding, deal registration, and performance tracking.
2. How do I choose the best PRM for my business?
When selecting a PRM platform, consider factors such as ease of implementation, CRM integration, automation features, and partner engagement tools. A good PRM solution should help you streamline business processes, reduce manual data entry, and improve partner collaboration. Look for features like 2-way CRM sync, marketing collateral management, and automated partner updates via Slack or email.
3. What are the key benefits of using a PRM solution?
A PRM system helps businesses manage partner relationships efficiently, leading to higher revenue growth, better sales performance, and improved customer satisfaction. Key benefits include:
- Automated partner onboarding – Get new partners up to speed quickly.
- Deal registration & lead tracking – Reduce conflicts and improve visibility.
- Performance management – Track partner success, revenue targets, and engagement metrics.
- Marketing & content sharing – Ensure partners have the necessary resources to sell effectively.
4. Why is Introw the best PRM solution in 2025?
Introw stands out as a modern PRM platform that prioritizes fast setup, seamless CRM integration, and partner engagement beyond the portal. Unlike traditional PRMs that require months of setup, Introw is ready to use in minutes. It also offers:
- 1-click CRM integration – Works effortlessly with HubSpot, Salesforce, and other CRM systems.
- Real-time analytics & reporting – Track partner performance and sales opportunities.
- Automated partner updates – Keep partners informed via Slack, email, or in-app notifications.
Latest articles
Factorial Launches Game-Changing Partner Portal Powered by Introw
We're thrilled to welcome Factorial as an Introw customer!
Factorial is one of the fastest-growing tech companies in the world, helping SMBs simplify people and business management, so they can focus on what really matters. Their global partner network plays a key role in expanding their reach and delivering top-notch business solutions across industries. Over 50 partnership managers worldwide will leverage the power of Introw.

The Challenge: Managing a hyper-scaling Partner Network
With the rapid growth of Factorial’s partner ecosystem, including resellers, referral partners, and system integrators, they faced challenges in maintaining seamless communication, tracking deal progress, and ensuring an efficient and consistent engagement with all partners. Traditional methods were becoming inefficient and unscalable, limiting their ability to maximize the potential business outcome of these partnerships.

The Solution: Partner collaboration on autopilot powered by Introw
Introw offered a comprehensive PRM tailored to Factorial’s needs:
- Rapid Deployment: We were able to launch a customized partner portal in minutes, eliminating the lengthy setup times associated with traditional PRM systems.

- Seamless CRM Integration: Introw's native integration with our HubSpot, ensures that all partner interactions and deal registrations are synchronized, maintaining a single source of truth. Clara Arnaud, Partner Revenue Operations at Factorial adds: “Great user experience, amazing support and flawless HubSpot integration”,
- Automated Deal and Lead Management: Partners can easily register deals and leads through the portal, with automated tracking and attribution, streamlining the sales process.
- Enhanced Partner Engagement: Features like automated updates, announcements, and content sharing keep our partners informed and engaged without the need for constant manual communication & updates (data below is dummy data). “Introw takes our partner experience to the next level. Putting partner engagement on autopilot, says Sergi Mollins, Head of Partnerships at Factorial.

The Impact: Strengthened Partnerships and Increased Efficiency
Since implementing Introw, we've observed:
- Improved Partner Satisfaction: Partners appreciate the ease of accessing resources, having live and clear data visibility, registering deals, and receiving timely updates, leading to stronger relationships.
- Increased Operational Efficiency: Our internal teams spend less time on admin tasks, allowing them to focus on strategic initiatives and partner development.
- Enhanced Revenue Tracking: With real-time insights into partner-driven deals, we can better forecast and strategize for growth.

Join the Factorial partner program
Joining Factorial's Partner Program means teaming up with one of the fastest-growing tech companies in the world, trusted by thousands of SMBs across 65+ countries. As a partner, you’ll gain access to exclusive resources, co-marketing opportunities, and a powerful suite of Products designed to help clients digitize and optimize their business and people operations. Whether you're a consultant, agency, or tech provider, partnering with Factorial enables you to deliver more value, grow your revenue, and make a real impact in the future of work. Read more.
Conclusion
Implementing Introw has been a transformative step in optimizing Factorial’s partner management processes. By providing a centralized, efficient, and user-friendly platform, we've enhanced collaboration with our partners, leading to mutual growth and success.
How SafeBreach Simplified Partner Management with Introw PRM
SafeBreach, the leader in enterprise security validation, aimed to simplify the complexity of managing their partner program. Their previous platform created a heavy operational burden, making it difficult for both internal teams and partners to collaborate effectively. By switching to Introw PRM, SafeBreach found a solution that was easy to implement, easy to manage, and easy for partners to use.

A Simple Solution to Complex Challenges
Before adopting Introw, SafeBreach faced several recurring issues:
- Managing partner access was time-consuming.
- Deal registration caused friction for partners, and setting up deal forms was not user-friendly.
- Content updates were cumbersome, often needing IT support to make changes.
The SafeBreach team knew they needed a simpler, more intuitive platform that could eliminate these roadblocks without sacrificing functionality.
Why SafeBreach Chose Introw PRM
What stood out most about Introw was its focus on ease of use. Unlike other PRM tools that require extensive training, Introw’s platform is intuitive and ready to use from day one. Deployment was completed in just hours, and the integration with Salesforce was seamless.
Here’s what made the biggest impact:
- Easy Access to Partner Portal
- Introw syncs all partner related contacts automatically from Salesforce.
- This approach saved SafeBreach’s channel team significant time and effort managing partner accounts.
- Bi-Directional Salesforce Sync
- Salesforce remained the single source of truth, with deal registrations and updates automatically syncing between systems.
- Partners could register deals directly through a public form or via the portal, linking their submissions to CRM records without manual intervention.
- Flexible Content Management
- SafeBreach’s team could update partner resources without IT assistance, ensuring sales materials were always current.
- Introw allowed for global content syncs while also enabling custom content for specific partners, enhancing the personalized experience.
“Introw has been a breath of fresh air. It doesn’t require hours of training videos or extensive onboarding. The platform is well-designed, intuitive, and ready to use right away.” Joe Wilckinson - Channel Director

The Results: Simplified Partner Management
Since implementing Introw, SafeBreach has drastically reduced the operational burden on their channel team. Partners now enjoy a frictionless experience, from onboarding to deal registration. Introw has been a game-changer, making it easy for partners to log in and access resources.
SafeBreach’s deal registration process has also improved significantly. Partners can register deals directly through the portal or via a public deal registration form, with all submissions automatically linked to their accounts in Salesforce. The two-way integration ensures that both SafeBreach and their partners have real-time visibility into deal statuses.
Why Introw Stands Out
The consistent feedback from SafeBreach’s team is "ease":
- Easy to deploy: Introw was up and running in hours, not days.
- Easy to manage: Intuitive deal form builder that integrates with Salesforce and flexible content management.
- Easy for partners: Eliminating friction in deal registration and resource access with off-portal collaboration.
Unlike more complex PRM solutions that require extensive customization and training, Introw provides out-of-the-box functionality that delivers immediate value.
“The Introw team has been incredibly supportive. They’ve taken feedback seriously and even implemented changes we suggested. It’s been a great experience.”
Final Thoughts
SafeBreach’s experience with Introw PRM highlights the importance of choosing a platform that prioritizes usability and efficiency. By making partner management simple, SafeBreach can now focus on building stronger partner relationships and driving mutual success.
If your team is looking for a PRM solution that’s easy to use, easy to manage, and easy to integrate, look no further than Introw PRM.
Introw PRM and Crossbeam integration
Looking to integrate account mapping data into your PRM? Introw leverages Crossbeam's overlap data to identify opportunities and share them with your partners instantly.
What is Crossbeam?
Crossbeam is a Partner Ecosystem Platform (PEP) that empowers SaaS companies to replace cumbersome spreadsheets with a streamlined system to identify overlapping customers and prospects in their partner networks. This approach is commonly known as "account mapping."
In simple: You connect your CRM, your partner connects their CRM. Crossbeam identifies overlapping data. Example: Your company has Acme Corp as a prospect, your integration partner has Acme Corp as a customer. Crossbeam will uncover this for you allowing you to ask for an introduction or intell about Acme Corp.
In 2024, Reveal and Crossbeam merged, creating a network that now connects over 30,000 companies, including Stripe, Intercom, HubSpot, and many others.

What is Introw?
Introw is an innovative Partner Relationship Management (PRM) platform designed to make managing partnerships easy, efficient, and impactful. It allows businesses to create and manage a partner portal in just minutes, with features like:
- Automated Deal and Lead Registration: Streamline workflows for registering and tracking deals all integrated with your CRM.
- Tiering and Commission Management: Automate partner tiers and commission payouts to encourage better engagement.
- Partner Enablement: Keep partners up to date and top of mind by giving them access to the right sales material and sending them announcements on autopilot.
- CRM Integration: Introw integrates seamlessly with platforms like Salesforce and HubSpot, keeping your CRM as the single source of truth.
- Real-Time Alerts and Nudges: Introw enables instant partner engagement via email and Slack, ensuring partners stay informed and motivated.
Unlike traditional PRMs, Introw starts from CRM data, and is set-up in literally minutes instead of months.
Why and How Does Introw Integrate with Crossbeam?
The integration between Introw and Crossbeam brings the best of both platforms together to enhance partnership collaboration and revenue potential. Here’s how it works:
- Seamless Connection: With just one click, Introw connects to Crossbeam, automatically matching your partners from both platforms.
- Streamlined Opportunity Sharing: Use Crossbeam's overlap data to identify opportunities and share them with your partners instantly through Introw.
- Automated Deal Attribution: Deals sourced through Crossbeam's overlap data are automatically attributed to the appropriate partner in your CRM.
- Real-Time Partner Engagement: Introw uses Slack and email to send timely updates on deal status or CRM changes, ensuring partners are always in the loop and engaged.
By combining Introw’s advanced partner management tools with Crossbeam’s powerful data-sharing capabilities, this integration creates a highly efficient system for driving partnership revenue and fostering collaboration.
Learn more and get started with the integration by creating an here.
Alternatively, schedule a 1:1 call to learn more through a personalized demo.
Introw becomes a HubSpot Certified App Partner 🏅
This milestone reinforces our mission: leveraging CRM-data as the single source of truth for partner collaboration.
Introw is helping over 1000 HubSpot users to launch a partner portal in minutes, all integrated with their CRM. This has resulted in an increased partner revenue & engagement for HubSpot customers (see Sandsiv case study).

Benefits of the HubSpot Integration
Certified integrations reflect a strong investment in product quality and customer experience, ensuring users can unlock greater value from their HubSpot workflows. Partners can collaborate in real-time on deals and get real-time updates, while resellers can even manage their own deals without needing a HubSpot account.
🪄By connecting HubSpot to Introw, all partner data sitting in HubSpot will come to life in no-time:
- You'll be aligned with your partners by collaborating on deals in your partner portal. Comments are being pushed as notes in your HubSpot.
- You'l be able to sync partners from HubSpot directly to Introw
- You'll be able to push form submissions (become a partner, support request, lead form & deal form) directly to HubSpot.
- Add other dynamic CRM-views based on HubSpot objects to your shared space (contacts, companies, leads or tickets)
Next to this, Introw integrates with contacts, product, quotes and more in order to keep HubSpot as the single source of truth for data management.
Introw Copilot in HubSpot
The HubSpot Copilot enables the partnership, sales, and marketing teams to seamlessly collaborate with their B2B partners directly within their CRM. Watch this short video to see how the Copilot workflow operates.
Laurens Lavaert, CTO at Introw, adds, “HubSpot has been an exceptional partner. Achieving certification on their marketplace reinforces our dedication to helping businesses streamline partner collaboration. With Introw, nearly 1000 HubSpot users are already simplifying their partner collaboration, and we’re excited to help thousands more maximize their success.”
HubSpot’s App Partner Program continues to grow its ecosystem of top-tier integrations, offering users powerful tools to expand their reach and streamline their operations.
Connect HubSpot to Introw now
- Create an account via: https://rooms.introw.io/signup
- Connect your CRM
- See the magic in action 🪄
About Introw
Introw is a partner relationship platform (PRM) that lets you launch a personalized partner portal in minutes—fully integrated with HubSpot (& Salesforce). Whether you work with resellers, referral partners, distributors, or implementation partners, Introw streamlines collaboration and boosts engagement without the hassle of traditional portals.
How SANDSIV increased partner adoption by 30% with Introw
About SANDSIV
SANDSIV, an AI-driven leader in Customer Experience Management (CXM), faced challenges with partner communication and collaboration. Referral partners were frustrated by the lack of updates on their leads, while reselling partners struggled with pipeline alignment and deal collaboration. By implementing Introw’s personalized partner portal integrated with their CRM (HubSpot), SANDSIV achieved a 30% increase in partner adoption and improved collaboration within weeks.

What were their challenges?
To keep referral partners informed about the status of leads, SANDSIV relied on manual updates & outdated spreadsheets, causing significant time loss. For solution partners and resellers, there was a lack of alignment on the sales pipeline and no opportunities for collaboration on deals.
In general, partners did not have a central place to collaborate on deals, pipeline & strategy.
How did Introw help overcome these challenges?
SANDSIV evaluated numerous PRM solutions and chose Introw for its emphasis on partner experience. Within a single day, SANDSIV set up a personalized partner portal. This provided their partners with instant access to the deals they had influenced or sourced.
Introw's partner portal transformed the experience for referral partners, providing real-time updates on deal statuses. This inspired partners to send more leads, knowing they were always in the loop. For solution partners, Introw brought pipeline alignment and the ability to collaborate on deals. With Introw’s 1-click HubSpot integration, Sandsiv is able to keep HubSpot as their single source of truth, while improving the partner collaboration.

How to become a SANDSIV partner?
SANDSIV is an innovation leader in Customer Experience Management (CXM) enterprise solutions. With its cutting-edge end-to-end CXM software solution, SANDSIV empowers businesses worldwide to deliver differentiated customer experiences and foster long-lasting customer loyalty. The company’s commitment to excellence and innovation has enabled it to expand its partner program and establish a world presence that is constantly growing.
Go to https://sandsiv.com/partner-program/flex-partnership/ or send an e-mail to partner@sandsiv.com to join their partner program.
About Introw
Introw enables companies to launch a personalized partner portal in minutes, fully integrated with your CRM. This ensures alignment on pipeline, content, and strategy. Key features include deal collaboration, deal and lead registration workflows, asset sharing, mutual action plan creation, automatic deal updates, and more.
Introw raises €1M to launch Digital Partnership Rooms
Introw raises €1M
The Ghent-based tech start-up Introw, already helping dozens of companies to unlock partnership sales, raises €1M to create "Digital Partnership Rooms"
Early-stage fund Pitchdrive leads the €1 million round in Introw, joined by vetted angels such as Pieterjan Bouten (Showpad), Ewout Meyns (Hubspot) & Dieter De Mesmaeker (DataCamp).
Young entrepreneurs Andreas Geamanu (CEO), Laurens Lavaert (CTO) and Simon Van Den Hende (AI Engineer) founded the company in early 2023 together with “Netlog-maffia” serial entrepreneurs Lorenz Bogaert, Toon Coppens, Nicolas Van Eenaeme and Vincent Verlee.
They are on a mission to make partnership collaboration easy by allowing partners to collaborate in shared spaces.
"There is only 25% adoption on current partner relationship management (PRM) solutions. With Introw partners don't need an account which results in up to 80% partner adoption," says co-founder Andreas Geamanu.

About the Challenge
The founders saw the challenges sales teams faced when trying to collaborate with B2B partners. Driven by these challenges, the founders set out to bridge the gap and forge a new path for B2B ecosystem sales.
”We saw a huge drive in the founders to solve a pain they had experienced personally. Combining the technical (AI) expertise with B2B sales expertise will be a magical potion that can lead to a huge shift in the way companies work with partners today” Wim Derkinderen at Pitchdrive.

With the help and expertise of these experienced angel investors and Pitchdrive, Introw will use this funding to convert warm leads into deals worldwide. Introw is onboarding new users every day.
Sign ups are open at introw.io
12 Strategies for Building Effective Partner Ecosystem in 2025
In 2025, traditional, linear partner programs simply aren’t cutting it.
Instead, SaaS teams need to build modern, collaborative partner ecosystems with multi-directional partnerships.
From co-creation and shared growth opportunities to innovations and integrations, successful partner ecosystems have the potential to become a significant revenue stream for any SaaS brand.
Read on for our 12 impactful strategies for building an effective partner ecosystem fit for 2025.
What is a Partner Ecosystem? (2025 Definition + Key Terms)
A partner ecosystem is an interconnected network of companies that collaborate to deliver better value to customers.
So what’s the biggest difference between more traditional, linear programs like channel programs and alliances, and modern partner ecosystems?
Channel programs work inside a structured, transactional framework.
Within a channel program, partners (such as reseller partners, VARs, and distributors) sell or resell your product, incentivised by discounts and margins.
An alliance, on the other hand, refers to a strategic partnership between two or more companies (often at enterprise-level) to jointly pursue opportunities.
This could mean co-developing solutions or launching into new verticals together.
So, what is a partner ecosystem?
Broader and more modern, ecosystems are collaborative and, vitally, multi-directional, putting a sharp focus on co-creation, integrations, and shared growth opportunities.
These ecosystems encompass channels, alliances, integrations, resellers, service partners, technology vendors, consultants, and influencers, with collaborations occurring across multiple partner types.
So, what is an ecosystem partner?
An ecosystem partner is defined as any external company that actively contributes to your ecosystem.
Their role goes far beyond transactions; for instance, they might contribute by integrating, co-marketing, implementing, or influencing customers, as well as selling.
They provide added value to both your SaaS business and your customers through their expertise, services, or integrations, helping to expand your solution’s reach.
These modern partner ecosystems typically outperform traditional SaaS partner programs because they’re designed for flexibility, collaboration, and delivering value to customers, rather than just transactional sales.
The Business Case: Benefits of a Partner Ecosystem
Why should you build a partner ecosystem?
Here are four of the biggest benefits of taking this approach.
- Pipeline and Reach
A robust partner ecosystem significantly enhances the number of trusted voices and channels that bring your solution to market.
This helps to expand your brand’s reach and keep your pipeline looking very healthy.
Indeed, getting this right should lead to more deal sources, shorter sales cycles, and improved pipeline diversity.
Meanwhile, partners help you to launch in new geographical markets faster and specialise in more verticals.
- Faster Innovation
Your partner ecosystem will also open up more avenues for co-creation, experimentation, and feedback than more traditional programs.
It empowers you to tap into external creativity, quickly enter new verticals, experiment at scale, launch plug-and-play solutions, and develop faster feedback loops —all of which increase the speed at which innovation occurs.
And faster innovation keeps you at the forefront of the market, which is crucial in a fast-moving industry like SaaS.
- Elevated Customer Experience
Building a partner ecosystem enhances the customer experience by granting customers access to more value, choice, and support than the SaaS company could deliver alone.
Furthermore, by their very nature, ecosystems deliver integrated offerings, allowing you to provide a seamless workflow rather than a fragmented stack.
This significantly reduces friction throughout the customer experience.
- Lower CAC and Shared Risk
When you’re supported by a robust partner ecosystem, your customer acquisition cost (CAC) should drop significantly.
With a wide variety of partners generating warm leads from their own customer bases, you reduce the amount your business needs to spend on tactics like cold outreach and ads.
Furthermore, co-marketing means you share costs with your partners, while customers are more likely to buy when a trusted partner recommends your SaaS, shortening sales cycles.
Of course, you’re also spreading out the financial and operational risks by operating from within an ecosystem, from go-to-market investments to innovation risks.
Types of Partners in a Modern Ecosystem
In channel partner mapping, partners are typically classified primarily by their role in reselling or distributing your SaaS product, but in a modern ecosystem, we take a network-based view of all partner types that contribute to customer success and growth.
So let’s take a closer look at the types of partners that make up a modern ecosystem.
- Technology partners/integrations connect your SaaS to complementary platforms and tools, creating seamless workflows that make your product more valuable and harder to replace.
- Resellers purchase your SaaS at a discount and then sell it to end customers.
- Value-added resellers (VARs) bundle your SaaS solution with services, customization, or other complementary products, tailoring the solution to meet specific customer needs.
- Managed service providers (MSPs) deliver your SaaS as part of a managed service package. For example, they might take over IT, security, or operations for customers who prefer outsourced solutions.
- Training and certification providers offer guidance to help business leaders and employees build skills and knowledge around your product.
- Referral partners introduce you to potential customers, helping you generate warm leads rather than selling directly.
- Solution/service partners are consulting firms or service providers that implement, customize, or optimize your SaaS, ensuring customers see value faster and more effectively.
- Independent software vendors (ISV partners) build complementary apps or features to extend your SaaS.
- Alliances comprise two or more companies in a strategic partnership aimed at expanding their market opportunities.
- Co-innovation partners actively collaborate with you to create new solutions, products, or features.
Top Ecosystem examples
- Salesforce built the AppExchange marketplace, where ISVs and partners create apps that integrate directly with Salesforce.
- Amazon Web Services (AWS) has cultivated a partner network that supports tens of thousands of consulting and tech partners who help customers adopt AWS at scale. Meanwhile, AWS Marketplace enables SaaS vendors to sell cloud-native solutions directly to enterprises.
- HubSpot is known for its partner ecosystem of agencies, consultants, and ISVs. Agencies provide inbound marketing support powered by HubSpot, while the HubSpot App Marketplace hosts integrations with hundreds of SaaS tools.
12 Strategies for Building an Effective Partner Ecosystem in 2025
Is it time to build your partner ecosystem and take your SaaS brand to the next level?
Read on for our 12 essential B2B partner ecosystem strategies for 2025.
1. Map Your Ideal Ecosystem & Define the ICP
Start with a partner ecosystem mapping exercise – you’ll thank yourself down the line.
This mapping exercise should help you to:
- Clarify partner roles
- Prioritize investment
- Reduce duplication and gaps
- Visualize how partners interact to deliver end-to-end customer solutions
- Allocate resources efficiently
- Strategically scale partner engagement
Start by identifying high-value partner types, industries, and geographies.
Then visualize interconnections, so you understand how partners complement each other and deliver end-to-end customer solutions.
For optimal results, you should also dedicate time to developing your ideal customer profile (ICP).
Analyze your top-performing accounts to identify common traits, pinpoint their pain points and needs, segment the list by relevant criteria such as location or tech stack, and determine the decision-making roles within those businesses.
It’s vital to use data to define and refine your partner ecosystem ICP, for example, prioritising partners based on their impact on pipeline, adoption, and customer success.
2. Prioritize Ecosystem Fit Over Volume
While it can be tempting to take on every potential partner that comes your way, resist signing every logo and prioritize quality over quantity.
Remember: you need to be strategic about this.
Your business doesn’t necessarily need hundreds of partners to grow – in some cases, five or six well-chosen partners can be more effective.
So, how do you know which partners to sign and which to avoid?
First, create clear partner profiles. This provides clarity on roles, enables targeted enablement, reduces friction between partners, and simplifies onboarding and management of new partners.
And vitally, it also gives you a sense of whether and where each potential partner would fit within your ecosystem.
You should also investigate the potential value exchange of a partnership to see if it’s worth bringing a company on board.
Look at what the potential partner would contribute (for example, their reach, expertise, or technology), and what they gain in return (such as revenue growth, leads, product advantages, or market credibility).
3. Build Trust with Transparent Onboarding & Enablement

Don’t underestimate the importance of a robust onboarding and enablement program when it comes to laying the foundations for ecosystem success.
Our ten essential strategies for partner onboarding and enablement are as follows:
- Start pre-onboarding prep before the contract
- Segment and personalize the onboarding experience
- Automate welcome and kickoff communications
- Deliver role-based enablement and certification
- Make deal registration fast and frictionless
- Provide ‘always-on’ resource access
- Assign dedicated onboarding support
- Run automated progress and activation tracking
- Schedule early wins and QBRs
- Gather feedback and continuously optimize
Partner ecosystem platform Introw includes a multitude of features that make building an effective onboarding and enablement program much easier, including:
✅CRM integration
✅Automated onboarding
✅Partner enablement flows
✅Real-time tracking
✅Self-serve resources
4. Centralize Communication and Engagement
When you’re managing multiple partners, it’s crucial to prioritize communication and engagement.
Failure to master both of these disciplines can see your partnership program flounder and falter, and your business miss out on opportunity after opportunity.
When it comes to communication and engagement, it’s vital to meet partners where they’re working.
And this means launching and maintaining several communication channels. For example, you might establish three main channels: email, Slack, and your partner portal.
Save time and improve consistency by using your PRM to set up automated communication flows, including welcome messages, milestone reminders, and enablement updates.
Also, remember to track engagement levels and adjust your strategy as needed.
5. Enable Self-Service and “Always-On” Resources
Reduce friction within the partnership experience by enabling self-service and ‘always-on’ resources.
Using on-demand knowledge bases, self-service portals, and/or enablement content hubs empowers partners to engage with you at their leisure.
In 2025, it’s vital to track your partners’ content usage to improve the ecosystem consistently.
Introw, for example, provides analytics for every engagement metric – track asset views and downloads to find out which documents, resources, and deals your partners are engaging with, and how frequently they’re doing so.
Then, analyze this data to optimize your partner portal and resources effectively.
6. Collaborate on Go-to-Market (GTM) Motions

Collaborating on go-to-market motions is often one of the biggest payoffs of a strong partner ecosystem.
Whether you’re launching joint campaigns, co-producing events, co-selling, or creating bundled offerings, there are plenty of attractive benefits to taking this approach.
It allows you to expand market reach with a lower CAC cost, strengthens your customer value proposition, and can lead to a shorter sales cycle due to an increased trust factor.
Furthermore, GTM motions should also lead to better operational efficiency and shared insights.
To achieve this, be sure to share your pipelines, leads, and success metrics when collaborating on such initiatives.
7. Automate Deal Registration, Attribution, and Reporting

Automating deal registration, attribution, and reporting is one of the most impactful actions you can take when constructing your ecosystem.
Here’s why.
It eliminates channel conflict by ensuring partners don’t compete with each other (or with your sales team) for the same opportunities, and it provides accurate attribution, which means rewards are fairly distributed.
From your perspective, the real-time visibility and forecasting that automatic registration enables doesn’t hurt either!
And, as with most administrative tasks, automating deal registration, attribution, and reporting will save time for all parties involved, with no manual entry required.
You should also look for a partner relationship management tool that automatically syncs this data to Salesforce, HubSpot, or your preferred CRM.
Introw delivers CRM-native deal registration with a no-code form builder, which means that forms can be embedded in partner portals or external pages via URL, with no portal login required.

Each form submission is then automatically mapped back to your CRM and synced with Salesforce or HubSpot in real time.
Attribution is also automated, with partner revenue attribution tagging synced to your CRM, as well as automated deal notifications.
When it comes to reporting, lean on Introw’s real-time dashboards, which deliver up-to-the-minute revenue insights and partner engagement analytics.
Crucially, in a partner ecosystem, Introw also offers role-based visibility, allowing each stakeholder to access only the relevant dashboards.
8. Run Data-Driven QBRs and Partner Reviews
When it comes to maintaining and reinforcing the strength of your partner ecosystem, data-driven QBRs are non-negotiable.
It’s absolutely crucial to use engagement and revenue data to inform these sessions, rather than relying solely on anecdotes.
Not only does this enable you to align on what’s working (and what’s not), but partners want to see reliable, data-based results – in 2025, no one wants to be working off ‘gut feel’.
You must also conduct regular partner reviews to identify your top performers, as well as those who are at risk.
This way, you can fairly reward top performers and hold those who are not pulling their weight accountable.
It’s also beneficial when considering who to include or partner with on future initiatives within the ecosystem.
9. Scale with Segmentation and Personalization

Most partner ecosystems comprise a diverse range of businesses, which means you need to segment and personalize your approach to engage with them effectively.
There are many different ways to approach segmentation.
Depending on your circumstances and your goals, you might want to segment partners by:
- Partner tier
- Region
- Solution
- Engagement level
- Partner type
- Performance
- Vertical
You can then automate personalized communications and incentives by segment, which enables you to scale your ecosystem much faster than you would have been able to in the past.
10. Build Feedback Loops and a Partner Advisory Board
Feedback loops can be the difference between helming a thriving partner ecosystem and complete disengagement.
Remember – your partners are on the frontline, hearing customers’ questions, objections, and feedback.
By establishing a structured feedback loop, you ensure that these insights flow back into product, marketing, and sales enablement, where they can actually make a difference.
Furthermore, feedback loops tied to metrics such as deal registration rates and co-sell win rates reveal what is working and what isn’t.
Meanwhile, establishing a partner advisory board gives strategic partners a seat at the table in shaping your ecosystem, making them co-owners of the initiative and ensuring they feel valued and heard.
The most effective feedback technique for you will depend on the makeup of your business and ecosystem, but it could include regular partner surveys, joint roadmaps, and open office hours.
11. Foster a Collaborative Ecosystem Culture
In more traditional schemes, partners have often been siloed.
But in 2025, we know that fostering a truly collaborative ecosystem culture brings significant benefits to all parties involved.
These benefits include faster business growth, lower CAC, expanded market reach, stronger partner relationships, improved customer experience, more innovation, and an overall strategic advantage.
Cultivate this vibe by enabling partner-to-partner introductions and sharing forums.
You can also highlight joint wins with case studies and public acknowledgement across the ecosystem’s communication channels.
12. Continuously Optimize: Iterate and Innovate
From A/B testing campaigns to regular reviews of partner data, you must continuously optimize your partner ecosystem for best results.
Tracking vital metrics empowers you to sunset low-performing partners before they become a drain on your ecosystem, and invest in ‘next gen’ ecosystem plays.
Of course, you want to make tracking ecosystem metrics and analysing data as easy and effective as possible – and that’s where Introw comes in.
This sophisticated PRM incorporates real-time, user-friendly partner performance dashboards, while centralized visibility makes it super easy to get a snapshot of what’s going on at any moment.
Furthermore, its workflow automation capabilities include engagement-based alerts and automated deal updates, ensuring you’re always in the loop.

Challenges of Managing a Modern Partner Ecosystem (and How to Overcome Them)
With a broad range of partners and rapidly evolving technology, managing a partner ecosystem comes with its own set of challenges.
Here are the pitfalls to be aware of:
- Complexity: Staying on top of multiple motions, partner types, and geographies can be tricky, as each requires unique enablement, workflows, and tracking that quickly overwhelm manual processes.
- Alignment: Keeping all your partners aligned behind shared goals is difficult when everyone has different priorities and circumstances.
- Attribution: Accurately connecting activity to revenue can be super complex (especially without the right tech). This can make it hard to prove impact, reward partners fairly, or justify ecosystem investments.
- Data visibility and reporting: Without centralized, real-time insights, leadership and partner managers lack the visibility needed for a thriving ecosystem.
- Partner churn: If partners feel under-supported, misaligned, or unrecognized for their contributions (due to the above challenges), they will most likely disengage from your program and shift their focus to competing ecosystems.
The key to overcoming these challenges lies in your tech stack.
Indeed, investing in the right CRM-native platform and the right automation tools can prove something of a silver bullet for partner ecosystem challenges.
Look for software that:
✅ Streamlines complexity with standardized workflows
✅ Keeps goals aligned through transparent incentives
✅ Automates attribution for fair credit
✅ Delivers real-time analytics directly into your CRM
✅ Creates a smooth partner experience that reduces churn
The Role of Technology: Partner Ecosystem Management Platforms & Tools
So, when it comes to securing the optimal tech for your partner ecosystem, what exactly should you be looking for in a PRM?
There are three core must-haves:
- CRM integration
- Off-portal communications
- Real-time analytics
But if you want to build a partner ecosystem that will become a significant revenue stream for your SaaS business, you’re going to want more than a traditional partner relationship management system can offer.
Instead, look for a comprehensive partner ecosystem management platform like Introw.
Building on the core must-haves outlined above, Introw is:
✅ CRM-first: Introw is natively integrated with Salesforce and HubSpot, so deal registration, attribution, and reporting all flow directly into your CRM.
✅ Scalable: Templates, auto-segmentation, and workflow automation make it easy to manage hundreds or thousands of partners without manual tasks piling up.
✅ No-login-required: Partners can register deals, access assets, and receive updates via forms, email, or Slack without needing to log into a separate portal.
✅ Built for SaaS ICP: Introw is tailored for the SaaS industry, which means it delivers handy features for modern SaaS go-to-market strategies, such as account mapping, revenue attribution, and co-sell workflows.
The Future of Partner Ecosystems: Trends to Watch in 2025+
SaaS is an incredibly fast-paced industry, so when building your partner ecosystem, it always pays to have one eye on the future.
Here are four rising ecosystem trends to watch out for in 2025 and beyond:
- AI-Powered Partner Matching, Automation & Analytics
AI will increasingly be used to help identify the right partner opportunities, optimize workflows, and surface insights.
- Embedded Integrations & API-First Ecosystems
Seamless technical integrations between partner products will become the norm.
This means that, before long, customers will expect access to end-to-end solutions without friction.
It should also drive up adoption stickiness.
- Verticalization & Specialization Of Partner Networks
We can also expect partners to increasingly focus on specific industries or niches.
From the perspective of SaaS companies, this should enable the development and delivery of more tailored solutions, thereby achieving stronger alignment with customer needs.
- The Rise Of ‘Ecosystem-As-A-Service’ Platforms
Platforms that provide turnkey partner management, automation, and enablement tools will become increasingly popular as ecosystems mature into a significant revenue stream.
These platforms will vastly simplify ecosystem operations, allowing SaaS companies to build, scale, and optimize their networks faster.
Why Introw Is The Future Of SaaS Partner Ecosystem Management
Ready to take your partner program to the next level with world-class ecosystem management?
Here’s how Introw – an advanced partner ecosystem management tool tailored for SaaS – can help.

✅ Unified partner management, engagement, and reporting in your CRM: All partner data, deal activity, and engagement metrics live within your CRM, giving teams a single source of truth and eliminating silos.
✅ Automation at every step: From onboarding and engagement to deal registrations and QBRs, routine tasks are streamlined and triggered automatically. This frees up teams to focus on high-value activities while keeping partners engaged and productive.
✅ Off-portal experience = frictionless for partners: Partners can register deals, access assets, and receive updates without logging into a separate portal.
✅ Role-based dashboards: Each revenue leader accesses their own dashboard, which displays the data most relevant to them.
Take the first step towards a thriving partner ecosystem today – request an Introw demo here.
Conclusion
Old-fashioned, siloed partner programs won’t do much for your business in 2025, but a strategic partner ecosystem could establish your brand as a major industry player.
Remember – to win with a partner ecosystem in 2025, you need to put a laser-sharp focus on automation, measurement, and collaboration.
➡️ Audit your ecosystem strategy, adopt CRM-native tools, and start scaling with Introw
Partner Onboarding Guide 2025: 10 Strategies For Partner Managers
SaaS companies often overlook partner onboarding.
Indeed, onboarding is often viewed as merely a list of tedious administrative tasks that must be completed before the real work can begin.
Furthermore, siloed ownership of tasks within the onboarding process means that, in many cases, no-one really takes accountability for the performance of the whole process.
And finally, the revenue impact of onboarding is typically long-term and, in the past, was difficult to track.
However, as we’ll explore in this guide, when done well, onboarding can be a powerful tool in your partnership arsenal.
Read on to discover the ten essential strategies you need to make onboarding work for your business to lay the foundations for long-term partner success.
Why Partner Onboarding Is a Make-or-Break Moment for SaaS
Once upon a time, onboarding was little more than an administrative checklist to get through.
Contract signed? Check. Orientation? Check. Training? Check.
But modern SaaS brands demand much more from their onboarding programs.
Leaders need to frame onboarding as a revenue strategy in its own right.
After all, a robust partner onboarding process can lay the groundwork for a thriving business with a healthy revenue pipeline.
Develop a fast, seamless, and effective B2B partner onboarding program, and you can expect early wins, high adoption rates, and loyalty.
However, if you fail to effectively harness the power of onboarding, you’re not only missing out on valuable opportunities to engage new partners, but you may also be actively harming your chances of future joint success.
Ultimately, poor onboarding leads to lost revenue, wasted investment, and partner churn.
What Is Partner Onboarding? (2025 Definition & Key Stages)
In the B2B space, channel partner onboarding is a structured process in which a business equips its new partners with all the things they need to sell, market, and support its product or service.
This means effectively and efficiently passing on knowledge, tools, resources, and support to your new partners, while also successfully engaging them with your business.
It’s vital you don’t mix up the principles and goals of customer onboarding – which most B2B brands are very familiar with – with those of partner onboarding.
While customer onboarding teaches buyers how to successfully adopt and gain value from your product, the goals of a new partner onboarding process include driving joint revenue, expanding market reach, and boosting ecosystem growth.
The key stages of B2B partner onboarding are:
- Signed agreement and set-up: This is when you finalise your contracts, provide access to relevant systems, and integrate the new partner into your CRM or PRM.
- Orientation: It’s time to properly introduce your company! Go in-depth on your brand, SaaS product ecosystem, value proposition, and partner program structure.
- Enablement and training: Perhaps the longest stage of partner onboarding, during this phase you must deliver role-based training, certifications, and playbooks.
- Go-to-market planning: Define your target customers, joint messaging, campaigns, and pipeline expectations.
- Execution and first wins: Support your partners through their early milestones, from their first demos to their first implementations.
- Ongoing support: Don’t abandon your partners after they’re up and running. Instead, perform regular check-ins and performance reviews, and roll out advanced training and attractive incentives.
10 Essential Strategies for Modern Partner Onboarding
As outlined above, modern SaaS brands require modern partner onboarding programs.
So how can you elevate your partner onboarding scheme to make it fit for 2025?
Read on for our ten essential modern partner onboarding strategies.
1. Pre-Onboarding Prep: Start Before the Contract
When it comes to effective partner onboarding programs, the prep starts before the contract is signed.
So, what happens at this early stage?
You’ll want to start with an internal team sync.
Bring sales, operations, and enablement together to ensure each team is aligned on partner fit and to set goals and KPIs, ensuring all stakeholders understand what success looks like.
Together, the teams also set realistic expectations, outlining what level of support and resources they can actually deliver and when, and identify any potential bottlenecks.
Finally, it’s vital that by the end of this phase, the ops team understands precisely what is required in terms of setting up systems and processes for the new partner.
Before the contract is signed, it’s also important to customize the onboarding plan for the new partner and gather all the necessary assets for the process.
If you’re using Introw, this is when you’ll set up your onboarding checklist to track and automate the onboarding process.

Introw empowers users to create structured onboarding flows and mutual action plans, enabling them to track partner responsibilities easily.
Set up and scale task templates, assign internal staff members or partner owners to tasks, and automate updates, which can be tracked via Slack or email.
2. Segment & Personalize the Onboarding Experience
Not all partners have the same goals, capabilities, or needs – but they do all expect a personalized onboarding experience.
Remember, this is your partner’s first real impression of your SaaS brand, so it’s essential to make a good impression.
To achieve a personalized onboarding experience, first, you must segment your partners.
Depending on your company and your goals, you may want to segment by:
- Partner type (for example, reseller, referral, tech, MSP)
- Location
- Partner tier
By segmenting these groups, you can then develop personalized communications and enablement paths tailored to each segment.
While personalization may seem time-consuming, Introw enables users to create structured onboarding flows and set up conditional content access, empowering you to segment and personalize at scale.
3. Automate Welcome & Kickoff Communications
While more in-depth onboarding communications are best left to humans, automating your welcome and kickoff communications is a must.
Why?
Firstly, automating this vital early communication enables you to track, analyse, and optimise – and then standardize – your messaging.
Of course, this messaging should be personalized.
Introw’s built-in messaging tools enable you to keep your partners in the loop with branded email announcements, templates that are personalized by partner type or tier, and announcement pop-ups in the partner portal.
Remember that your welcome comms need to be multi-channel – for instance, across email and Slack.
In addition to ensuring that all your partners receive the same effective welcome and don’t miss out on any important information due to human error, it also saves your team time.
Generally, welcome messaging includes assets like:
- Welcome kits
- Orientation content
- “Who’s who” intros
4. Deliver Role-Based Enablement & Certification
The best onboarding programs in 2025 don’t offer one-size-fits-all training.
Instead, they empower partners with targeted, role-based training from a comprehensive learning management system, with course content tailored to specific roles within partner organizations.
This is because not every partner, or every contact within a partner organization, requires the same level of knowledge.
For instance, sales reps require education around product positioning, objection handling, and competitive insights, while technical or implementation staff require deeper knowledge regarding product set-up, integration, and troubleshooting skills.
Meanwhile, marketers should be targeted with co-branding guidelines, campaign playbooks, and messaging alignment.
Modular training and interactive resources work well for partner onboarding as this breaks the learning into manageable chunks that partners can complete at their leisure.
Once modular, interactive training is set up, there’s little left to do.
You can simply assign modules by role, set up notifications of training completion, and it’s also easy to update training materials when necessary.
5. Make Deal Registration Fast and Frictionless
When we talk about user experience in SaaS, we’re typically considering customer satisfaction.
But don’t underestimate the importance of providing your partners with a fast, frictionless experience too.
With Introw, partners can register leads and deals on- or off-portal – whatever works best for them.
You can build lead and deal registration forms with a no-code editor and sync them to your CRM, so there’s no need for manual data entry.
From a partner’s perspective, no logins are needed – lead and deal registration forms can be accessed via a link, email, or Slack.
And don’t forget to set up autosync with your CRM for instant pipeline visibility.
6. Provide “Always-On” Resource Access
‘Always-on’ resources make the onboarding process more flexible and accessible for time-poor partners.
Consider using a self-service portal or content hub to host FAQs, playbooks, and pitch decks that partners can access at their convenience.
Introw provides analytics for every engagement metric, empowering you to track which items of content are regularly being used, and which aren’t.
Indeed, with Introw, you can track asset views and downloads to see which documents, resources, and deals your partners are engaging with.
You can then analyse this data to optimize your portal and its content accordingly.
7. Assign Dedicated Onboarding Support
Assigning dedicated onboarding support for partners – as opposed to more general support – ensures a smoother and faster ramp-up.
Depending on the scope of your program, the dedicated onboarding support could be a full-time partner success manager, an AI onboarding concierge who follows each partner throughout their onboarding journey, or even a peer mentor.
Remember – when offering support, it’s essential to conduct proactive check-ins at key milestones, rather than asking broad, passive questions.
✅ DO: “Now that you’ve completed the initial marketing training modules, how confident do you feel about positioning our product to your customers? Would you like additional guidance or resources in [X] area or [Y] area?”
❌DON’T: “Let us know if you have any questions”.
Introw’s AI agent is built to power smarter partner support, empowering businesses to easily train, optimize, and deploy their bot, all from one place.
The AI agent automatically converts existing content into actionable answers, and you can also create snippets to ensure important FAQs are answered with the correct information.
You can also give the AI agent a custom name, voice, and brand to ensure the support feels personal and on-brand.
8. Run Automated Progress & Activation Tracking
Use real-time dashboards to track partners’ progress and activation automatically.
Identify when training programs are completed and deals are registered in real time, and keep an eye on the number of portal visits by partners, too.
This allows you to spot minor issues and take swift action before they snowball into disengagement by, for example, nudging those partners who stall or need extra help.
Introw’s extensive partner engagement tracking capabilities make it easy to see which partners are active, engaged, and delivering value.
9. Schedule Early-Wins and QBRs
An important element of partner onboarding is building up momentum and getting your partners excited about working with you.
Scheduling early wins is the most effective way to do this.
Help your partners close their first deal fast, and you’ll help to build their confidence and motivation while implicitly demonstrating the value of your partnership.
What’s more, this encourages their adoption of your processes, tools, and best practices by linking them to tangible wins.
Establishing your quarterly business reviews (QBRs) early on in the partnership complements the early wins part of the strategy by ensuring your partners feel valued and heard.
This establishes a regular feedback loop and strategy review, identifies challenges and bottlenecks (ideally before they arise), and reinforces your relationship-building efforts, showing partners that you’re genuinely invested in them.
Perhaps most importantly, setting up your QBRs early on strengthens your strategic alignment.
So what should this look like?
Set up 30-, 60-, and 90-day check-ins to ensure you always have a meeting in the calendar to look forward to.
Introw PRM makes QBR prep easy thanks to its centralized partner activity, pipeline data, and performance metrics inside your CRM.
This means no slide decks, scattered spreadsheets, or lengthy prep sessions trying to collate and interpret all the data.
10. Gather Feedback & Continuously Optimize
As with any business process, it’s crucial to gather feedback on your B2B partner onboarding program and continuously optimize for success.
What should this look like?
- Onboarding surveys
- Open office hours
- A partner advisory board
- One-on-one check-ins
- Email feedback requests
- In-portal feedback tools
- Post-training quizzes with feedback prompts
- Net promoter score
This partner feedback must then be used to refine your content, each stage of the onboarding process, and onboarding support.
Best Practices to Avoid the Most Common Onboarding Pitfalls
Ready to build your onboarding process? There are several common pitfalls you’ll want to avoid.
Here are our four partner onboarding best practices to follow.
- Avoid Manual, Spreadsheet-Driven Processes
Time-consuming, ineffective, and prone to human error, in 2025 there’s simply no need for manual, spreadsheet-driven onboarding processes.
By replacing clunky spreadsheets with sophisticated PRM platforms fit for 2025, you can boost data accuracy, scale your program, and significantly increase your speed and efficiency.
- Don’t Force One-Size-Fits-All: Segment And Automate!
When dealing with a diverse partner network, a one-size-fits-all approach can result in low engagement or even complete alienation.
Fortunately, personalization has never been quicker or easier.
Indeed, using a PRM platform, you can automatically segment your partners and automate much of their personalized communication.
- Ensure Two-Way Communication (Listen, Don’t Just “Tell”)
Making feedback easy is crucial for optimizing your processes and for building strong partner relationships.
It’s crucial to give your partners a choice of channels in which they can engage in two-way communication with your brand.
This could be email, portal, and Slack, for example – just ensure you’re meeting your partners where they’re already working.
Then, you need to encourage this open and transparent communication through prompts, questions, surveys, and rapid responses.
- Track Real Activation, Not Just ‘Training Completed’
The breadth and depth of metrics that PRMs can track in 2025 empowers channel managers to track real activation.
While tracking ‘training completed’ gives you an indication of how ready your partners are to bring in business, tracking metrics like time to first deal, first revenue generated, and product usage paints a fuller picture.
How to Measure Partner Onboarding Success in 2025
While we’re on the subject of metrics, which KPIs should be used when it comes to measuring success around partner onboarding?
While the exact combination of KPIs tracked will vary from business to business, depending on their specific circumstances, business objectives, and goals, the following metrics are always useful.
- Time to first deal
- Enablement completed
- Content usage
- Partner NPS
- Time to productivity
- Onboarding completion rate
- Assessment scores
- Engagement levels
- Pipeline contribution
You’ll also need to tie your onboarding success to downstream revenue to truly appreciate the impact of your program and measure ROI.
In order to achieve this, you need to first define ‘successful onboarding’ in measurable terms — for example, first lead or deal registered. Then, track onboarding speed (aka time to value).
Next, correlate onboarding with partner revenue performance by comparing the performance of partners who completed full onboarding with those who only partially completed onboarding.
Segment partners by onboarding completion level (for example, fast vs slow, complete vs incomplete), and track their revenue across 3, 6, 9, and 12 months. Then analyse your results, and use your findings to optimize your onboarding program.
For optimal results, utilize dashboards to track progress and identify at-risk partners early.
Modern Onboarding Tech Stack: What to Look For
Building your onboarding tech stack?
Make sure your software incorporates:
✅ CRM integration
✅ Automation
✅ Real-time tracking
✅ Self-serve resources
Take a look at Introw. This CRM-native PRM comes complete with handy automation capabilities and is seamless for both partners and managers.
Example: The Introw Automated Partner Onboarding Flow
So what does a partner onboarding flow look like with Introw automating the journey?
Step 1: Signup
A potential partner decides to sign up to your program via your portal or an embedded page.
At this point, Introw creates and/or updates the CRM record, assigns them to the appropriate tier, and generates the relevant program benefits.
Onboarding tasks are auto-generated from a template.
Step 2: Kickoff
The partner immediately receives a welcome pack and their onboarding checklist via email or Slack, with no portal login required.
The same tasks are reflected inside the dedicated partner portal, allowing them to self-serve.
Step 3: Enablement Content
Introw sends the partner the enablement content they need, such as sales tools and marketing materials, based on tier and partner type.
When items are opened or downloaded, you (and the partner) receive alerts, and you can see which assets they are using.
Step 4: Engagement Tracking
As the partner works their way through their tasks, Introw logs portal visits, content usage, and notification opens and clicks.
This data is then automatically sent back into your CRM for RevOps and forecasting.
Step 5: Deal Registration
The partner has identified an opportunity!
They will now submit it from the portal, or directly from Slack or email via a form.
This opportunity is then automatically mapped to your CRM, attributed to the relevant partner, and will be sent for any required approvals.
Step 6: Co-sell & Support
Your sales rep and the partner collaborate in one shared space.
If a customer raises a question, either party can open a support ticket and communicate with the other about it in real-time.
Step 7: Automated Status Comms
As the opportunity moves forward, Introw sends the partner automatic deal updates and keeps everyone aligned, again via email and/or Slack.
Step 8: First Win
Congratulations! The partner has brought in their first win.
Introw will now fire over a win notification to the partner in question, and also attach attribution to the deal.
If you’re using a commission structure to reward partners for hitting sales targets, the PRM will update commission workflows in light of the first win.
Step 9: Feedback Loop
After the first win, Intow immediately switches into feedback mode.
It will encourage partners to fill in a brief survey to capture what has helped or hindered the partner on their journey to their first win.
You can also see which content and touchpoints correlated with success in this instance, so your next partner can ramp up even faster!
Step 10: CRM Reporting
As Introw is a CRM-first platform, RevOps and leadership see everything directly in your CRM, from partner-sourced/influenced revenue to engagement scorecards and content impact.
Forecast accuracy improves because the partner pipeline is live and attributed.
Conclusion
Onboarding is the partner revenue lever that many teams ignore.
It’s easy to see why: onboarding is often viewed as little more than admin, ownership within the process is typically siloed, and any revenue impact is relatively long-term.
However, dismissing the revenue potential of a strong partner onboarding program is a huge misstep.
We know that building a top-notch structured partner onboarding process can lead to a lower time-to-first-revenue, boost retention and lifetime value, and set good engagement habits early.
Furthermore, external partners who complete a structured onboarding are generally more likely to register a deal or make a sale.
In other words, mutual success!
Without onboarding, you end up with ‘signed but silent’ partners.
With this in mind, is it time to audit your onboarding?
Consider where in the process you can add in more automation, personalization, and tracking to boost business growth.
Next step: Explore how Introw helps SaaS teams activate partners, faster
Best 17 Everflow Alternatives to Optimize Your Partner Program in 2025
Why Consider an Everflow Alternative in 2025?
When scaling a SaaS partner program, choosing the right technology stack is critical — but not all “partner platforms” are created equal. Everflow is a popular platform in the affiliate marketing world, built for B2C brands and digital commerce teams that want to manage high-volume, transactional affiliate or influencer relationships. But for SaaS companies running B2B partner programs — especially those focused on co-selling, enablement, and revenue collaboration — affiliate tools like Everflow simply aren’t designed for the job.
Everflow’s core strengths are affiliate link creation, payout automation, and large-scale tracking — ideal for e-commerce or consumer referral programs. If your goal is to manage influencer marketing, run pay-per-click campaigns, or turn your customer base into referral partners, Everflow is a solid choice.
However, Everflow is not built for B2B SaaS channel programs where:
- You need to train or enable partners with content and resources
- You want to co-sell and collaborate on pipeline, not just pay out commissions
- You work with resellers, referral partners, or managed service providers
- Your revenue team relies on real-time CRM data for forecasting and attribution
In short: Everflow is a strong B2C affiliate tool, but not a PRM (Partner Relationship Management) solution for SaaS. If you’re building a modern B2B partner ecosystem, you’ll want a CRM-native PRM platform that supports deep engagement, automation, and revenue alignment across your entire partner lifecycle.
What to Look for in an Everflow Alternative — If You’re Considering a True PRM
If you’re evaluating alternatives to Everflow because you want to do more than just affiliate payouts — like building lasting partner relationships, driving co-selling, or enabling resellers — you’re really in the market for a Partner Relationship Management (PRM) solution, not another affiliate tool.
Here’s what to prioritize if you’re ready for a real PRM:
- CRM-Native Workflows: Seamless integration with Salesforce or HubSpot to keep partner data and deals in your single source of truth
- Automation: Onboarding, deal registration, communications, and reporting handled automatically — not through manual tracking
- Off-Portal Engagement: Communicate and collaborate with partners via Slack, email, or other tools they already use (no portal logins required)
- Real-Time Analytics: Pipeline, attribution, and forecasting updated live inside your CRM
- Scalability: Manage anywhere from 10 to 300+ partners, each with customized journeys and permissions
The bottom line: If you’re running a B2B SaaS partner program and want more than basic affiliate marketing, focus on platforms designed for lasting, revenue-driven relationships — not just transactional tracking.
17 Best Everflow Alternatives for SaaS & B2B Partner Programs (2025)
There are plenty of great Everflow alternatives out there in 2025.
Here are our 17 top picks of the best Everflow alternatives, alongside their stand-out use cases and pros and cons.
1. Introw

A modern, CRM-first PRM platform that integrates deeply with Salesforce and HubSpot. Introw empowers businesses to launch branded partner portals in minutes — no coding needed.
Other highlights include:
- Off-portal comms
- Deep engagement tracking
- Automated deal registrations and partner updates, with no login required
- Customizable by partner type or tier
It also automates deal and lead registration, commissions, and real-time partner engagement via email or Slack; all synced seamlessly with CRM data.
Best for: SaaS teams needing CRM-first partner automation
Why switch? Introw empowers SaaS teams to go beyond affiliate marketing and run true co-selling and revenue-generating programs.
Request an Introw demo here today.
2. PartnerStack

PartnerStack is a full-stack PRM and partner ecosystem platform for B2B SaaS companies.
It's an effective platform for rapid partner scaling but less so when it comes to deep channel sales.
Key features include:
- Scalable portal
- Easy payouts
- Partner marketplace
Best for: SaaS looking to blend affiliate, referral, and reseller
Pros and cons: While PartnerStack offers a solid onboarding facility, its CRM integration is limited.
3. Kiflo

Kiflo is a PRM platform designed to streamline the entire partner lifecycle for SMBs.
It offers simple and affordable partner management but is not designed for highly complex workflows.
Highlights include:
- Clean UI
- Lead and deal registration
- Partner onboarding templates
Best for: SMBs or new SaaS partner programs
Pros and cons: Good for co-marketing, but lighter on integrations and automation
4. Channelscaler

Channelscaler is a unified PRM and channel program automation platform born from the merger of Allbound and Channel Mechanics.
The platform is portal-based with some CRM integration via API.
Key features include:
- Deal registration
- Co-selling
- Enablement/content
- QBR tools
Best for: Enablement-heavy SaaS partner orgs
Pros and cons: Channelscaler is an excellent option for enablement but can be overkill for small teams
5. Impact.com

Impact.com is an all‑in‑one partnership management platform that empowers brands to manage diverse partner types — affiliates, influencers, creators, and referral advocates — within a unified interface.
It automates the full partner lifecycle, from recruitment and contracting to tracking, payouts, and performance optimization.
However, it's worth noting that Impact.com offers fewer B2B and channel features than many other platforms, and its CRM integration is limited, too.
Top features include:
- Marketplace
- Deep affiliate tracking
- Payout automation
Best for: Affiliate-first organizations, influencer, and content partnerships
Pros and cons: Impact.com is best suited for scaling digital commerce and affiliate programs rather than SaaS channel co-selling.
6. Impartner

Impartner is a leading partner ecosystem platform that offers end-to-end PRM and Through-Channel Marketing Automation (TCMA).
It simplifies the partner lifecycle — from recruiting and onboarding to training, marketing, deal registration, and performance analytics.
Highlights include:
- Full-featured PRM (including deal reg, MDF, onboarding, and analytics)
- Advanced role permissions
- Strong reporting
Best for: Enterprises, global channel programs
Pros and cons: A great option for large organizations with IT resources, but it has a slower setup than similar tools
7. Tune

TUNE (formerly HasOffers) is a flexible SaaS platform designed for brands, agencies, and networks, offering a comprehensive solution for partner marketing.
It's important to bear in mind that this is a digital-first platform and is not ideal for SaaS channel sales.
Key features include:
- Flexible tracking
- API
- Good mobile support
Best for: Affiliate/performance marketing (mobile, app, gaming)
Pros and cons: TUNE offers API integration, fraud prevention, and real-time reporting but lacks partner co-selling and CRM integration.
8. Partnerize

Partnerize is an AI-powered partnership automation platform that helps enterprises manage, optimize, and vault affiliate, influencer, and referral programs end‑to‑end.
The platform's highlights include:
- Affiliate, influencer, B2B, and channel all in one platform
- AI-powered optimization
- Flexible reporting
Best for: Large brands managing mixed partner ecosystems
Pros and cons: Partnerize works best for companies with big budgets and delivers big reach — but it's not tailored for SaaS workflows.
9. Zift Solutions

Zift Solutions — a unified PRM and through-channel marketing automation platform for indirect selling — promises to optimize campaigns and deliver happier partners.
It excels in channel marketing and automation for large teams.
Platform highlights include:
- MDF
- Campaign management
- Strong integrations
Best for: Channel marketing automation at enterprise scale
Pros and cons: Zift Solutions offers robust reporting but can be complex
10. Crossbeam

Crossbeam is an ecosystem‑led growth platform that securely connects partner CRMs and data sources to identify account overlaps, surface warm leads, and enable co‑selling.
This platform is designed to help sales teams uncover partnership opportunities and drive ecosystem‑based revenue — and should be used to supplement your CRM and/or PRM.
Crossbeam's key features are:
- Account mapping
- Partner overlap
- Joint pipeline tracking
Best for: SaaS with ecosystem and co-selling focus
Pros and Cons: Crossbeam is not a full PRM, but it's super useful for ecosystem data
11. Channeltivity

Channeltivity is a cloud-based PRM and channel management software designed to help companies build, scale, and optimize their indirect sales programs.
It works well for classic channel teams rather than affiliate-heavy programs.
Key features include:
- Deal reg
- MDF
- Reporting
- Customizable portal
Best for: Mid-market B2B SaaS
Pros and cons: Quick to deploy and has HubSpot/Salesforce connectors but is not ideal for affiliate-heavy programs
12. Magentrix

Magentrix is a robust PRM and partner portal platform.
This software helps organizations streamline partner onboarding, deal registration, pipeline tracking, incentives, and training via a built-in learning management system.
Its LMS makes it an excellent fit for SaaS teams with heavy partner enablement or content needs.
Key features:
- PRM
- Community features
- Strong Salesforce integration
- Resource library
- Support tools
Best for: Teams needing robust partner portal customization
Pros and cons: Magentrix is highly flexible and scalable, but it does come with a learning curve, and its high level of customization means implementation can be slow.
13. Affise

Promising to help companies master performance marketing and mobile attribution, cloud‑based Affise simplifies partnerships — affiliate, influencer, app, and referral marketing.
This is a handy tool for teams that are digital-first, mobile-first, or work in e-commerce.
Highlights include:
- Flexible tracking
- Payout automation
- Supports mobile attribution data
Best for: Performance marketing and affiliate networks
Pros and cons: Affise is helpful in the B2C space, but it's not built explicitly for co-sell or B2B SaaS channels.
14. Salesforce PRM

Salesforce PRM is an extension of the Salesforce Sales Cloud that empowers companies to manage channel sales with their partners.
As you'd imagine, it's fully integrated with Salesforce CRM, enabling organizations to grow indirect sales and collaborate efficiently with their partner ecosystem.
Salesforce PRM is a top choice for teams with SFDC admins or those who need single-source-of-truth
Key features include:
- Native integration
- Customizable objects
- Customizable workflows
Best for: Organizations already on Salesforce
Pros and cons: Salesforce PRM offers built-in reporting but has limited out-of-the-box PRM features
15. Elioplus

Elioplus is a B2B platform for software and cloud vendors that simplifies channel growth by combining partner recruitment with PRM features.
It's best used for building partner networks rather than scaling complex programs.
Highlights include:
- Marketplace
- Partner discovery
- Some PRM features
Best for: SaaS/IT vendors looking for partner recruitment
Pros and cons: The software's emphasis on partner recruitment is valuable for those building their partner program, but Elioplus is limited when it comes to automation and deep integrations.
16. Post Affiliate Pro

Need a software that will help you launch, track, and manage affiliate programs at scale?
Take a look at Post Affiliate Pro, which is designed for affiliate programs.
If you're looking for channel sales support, however, this may not be the software for you.
Key features of Post Affiliate Pro include:
- Multi-currency
- Campaign management
- Automated commission payments
Best for: Affiliate marketing and pay-per-performance schemes
Pros and cons: While useful for affiliate programs, it's not focused on B2B or SaaS channels.
17. WorkSpan

WorkSpan is a SaaS-based ecosystem business‑management platform that unifies co‑selling, co‑marketing, co‑investing, and co‑innovating across partner networks.
Features include:
- Joint pipeline tracking
- Workflow automation
- Real-time referral sharing
- Salesforce integration
- Comprehensive data visibility
Best for: Co-selling, alliance, and ecosystem management
Pros and cons: This software is a good fit for businesses with complex ecosystems but not classic affiliate programs.
Why SaaS Teams Upgrade to Introw

Modern SaaS teams need tools that match the speed and complexity of today's partner ecosystems while also simplifying collaboration and streamlining user journeys.
Here's why leading SaaS teams are making the switch to Introw.
CRM-native workflows
Introw works directly within your existing CRM, so your team gets to keep using familiar tools without any disruption, and you get to retain your single source of truth.
👉 Find out more about Introw's HubSpot and Salesforce integrations.
Off-portal engagement
Forget forcing partners to log into separate portals — this is a fast track to disengagement.
Introw enables seamless communication and collaboration outside of portals (such as email and Slack), reducing friction and keeping partners engaged where they already work.
Instant analytics
Action real-time insights with analytics that update instantly.
Track partner performance, spot trends early, and make data-driven decisions without waiting for reports.
No more missed updates or chasing partners
Stay effortlessly connected with automated alerts and notifications.
Role-based dashboards for managers, RevOps, and CROs
Everyone on your team gets personalized dashboards tailored to their needs.
This means managers, RevOps, and CROs can easily access the data that matters most to them, empowering them to make faster and smarter decisions.
Introw has been proven to scale SaaS partner revenue — request a demo here today.
Conclusion
Today's partner programs demand more than just tracking — they require deep CRM integration, automation to reduce manual work, and meaningful engagement that create results.
It's fair to say that traditional tools and disconnected portals simply can't keep up with the speed and complexity of modern SaaS ecosystems.
What are the next steps for organizations building and running modern partner programs?
- Evaluate the leading partner management solutions
- Schedule a live demo with your team
- Choose a platform that can future-proof your channel strategy as you grow
After all, the right tool can make all the difference in unlocking partner-led revenue.